Grief, loss and bereavement

12. Other useful organisations

Age UK

Tavis House
1–6 Tavistock Square
London WC1H 9NA

0800 678 1174 (information and advice, 8am–7pm every day)
0800 169 8787 (enquiries)

Wales – Age Cymru

Tỳ John Pathy
13/14 Neptune Court
Vanguard Way
Cardiff CF24 5PJ

029 2043 1555 (general enquiries)
08000 22 3444 (advice line, 8am–7pm every day)

Northern Ireland – Age NI

3 Lower Crescent
Northern Ireland BT7 1NR

028 9024 5729 (general enquiries)
0808 808 7575 (advice line, 8am–7pm every day)

Provides information and advice for older people in the UK.

Carers Trust

32–36 Loman Street
London SE1 0EH

0844 800 4361

Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend.

Carers UK

20 Great Dover Street
London SE1 4LX

0808 808 7777 (carers’ advice line, Monday – Wednesday 10am–4pm) (online discussion forum)

Provides information and advice about caring, alongside practical and emotional support for carers.

Cruse Bereavement Care

PO Box 800
Surrey TW9 1RG

0808 808 1677 (national helpline, Monday and Friday 9.30am–5pm;
Tuesday, Wednesday and Thursday 9.30am–8pm)

Aims to promote the wellbeing of bereaved people, and to enable anyone bereaved by death to understand their grief and cope with their loss. They provide counselling and support, information, advice, education and training services.

Dementia UK

Second Floor
356 Holloway Road
London N7 6PA

020 7697 4160

Charity providing specialist dementia support for families through its Admiral Nurse service.

Hospice UK

Hospice House
34–44 Britannia Street
London WC1X 9JG

020 7520 8200

National charity for hospice care. They have details of hospices across the UK, some of which may be able to provide bereavement services.


116 123 (24 hours, seven days a week)

Samaritans offers a safe, confidential phone line providing nonjudgemental emotional support, 24 hours a day. This is for people with feelings of distress or despair, including those that could lead to suicide.