Consultancy and support

Dementia Support Officer speaking to two people

Our Training and Consultancy team offer a tailored consultancy service to a wide range of organisations, with the aim of improving the lives of people living with dementia. As the leading authority on dementia in the UK, we have access to unrivalled knowledge.  We’ll listen to you, to gain an understanding of your challenges and aspirations, and provide evidence based practical and realistic solutions to help you achieve your aims. Prices start from £595 per day plus VAT.

Ways we can help

Audit of your service – Social and Health Care

We’ll audit your service to measure the quality of life for people with dementia who are being supported and cared for.  It‘ll include an observation of interactions (using our adapted QUIS tool), and an environmental audit. 

After the audit is complete we will provide you with a full report, together with recommendations and a realistic action plan to work towards regulatory compliance. Prices from £595 per day plus VAT.

Environmental Audit – Creating enabling environments (all organisations)

We can provide comprehensive advice and guidance to help identify features of your environment that have an impact on people living with dementia. The assessment will help you identify simple changes you can make, such as lighting, visibility, accessibility, and navigation, that can make things easier for someone who has dementia. Prices start from £595 per day plus VAT.

Customer Service Audit – Financial services and Utilities

Many products are purchased and managed over the telephone or online, which brings specific challenges when it comes to recognising and acting upon potential signs of dementia.  We can work with your organisation to support staff who interact with vulnerable customers. This is done by reviewing call scripts and customer product literature to ensure it is dementia friendly, facilitating focus groups and identifying best practice. Prices start from £595 per day plus VAT.

One to one coaching – Social Care and Health

We can provide one to one coaching for managers and leaders in your organisation to help your staff explore and tackle the difficult issues they face. Extensive research has shown that this one to one focused and bespoke relationship is often perceived as the single most effective development intervention that an individual can access. Prices start from £195 per hour plus expenses

For more information or to discuss your requirements in further detail, please make an online enquiry or call us on 01904 567909.