Assessment for care and support in Northern Ireland – useful organisations

Get details of organisations that can provide information on assessment and support in Northern Ireland.

Useful organisations 

Carers Northern Ireland 
0808 808 7777 (helpline, 9am–6pm Monday–Friday) 
[email protected]
Carers Northern Ireland gives information, advice and support about caring. 

Centre for Independent Living NI 
028 9064 8546 (9am–5pm Monday–Friday) 
[email protected] 
The Centre for Independent Living NI provides a range of services for people using or considering using direct payments and/or other self directed support. 

Law Centre NI
028 9024 4401 
[email protected] 
Law Centre NI offers free legal advice and support on social security, health and social care issues and employment.

Northern Ireland Ombudsman 
0800 34 34 24
[email protected] 
The Northern Ireland Ombudsman is the independent organisation that investigates complaints about government departments, agencies or public bodies and looks for a resolution. 

Regulation and Quality Improvement Authority (RQIA) 
028 9536 1111
[email protected] 
The RQIA is an independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland. 

Rights 4 Seniors 
0800 915 4604
[email protected] 
Rights 4 Seniors has information on health, social care, benefit and housing rights for older people in Northern Ireland.

Review details

Last reviewed: August 2020 
Next review due: August 2023 

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia. 

Reviewed by: Catherine Harper, Community Care Legal Officer, Law Centre NI, and Michael Graham, Director, Cleaver Fulton Rankin Solicitors and member of Solicitors for the Elderly 

To give feedback on this information, or for a list of sources, please email [email protected]