Alzheimer’s Society Live Training

We develop and deliver dementia training to organisations across all sectors, our courses are specially tailored to meet your learning requirements. Alzheimer's Society training can be delivered virtually or in person. 

Take a look at our dementia courses

Courses marked with an * could indicate some pre-learning is required.

Dementia awareness training (half day or full day)

Dementia awareness training is a skills-based course suitable for anyone who would like to improve their knowledge and understanding of dementia.

This course will cover: The signs and symptoms of dementia, how dementia affects behaviour, the senses and communication, how to build positive relationships with people affected by dementia using increased knowledge, empathy and practical skills.

Alzheimer's Society also offers dementia awareness for any sector. Take a look below to see our options:

  • Staff working in transport
  • Solicitors 
  • Dental practices
  • Emergency services
  • Staff working in prisons
  • GPs

If your industry isn't listed, please get in touch.



Responding to distressed behaviour (full day)

Develop your knowledge and skills in responding to challenging situations with empathy and respect. This course focuses on behaviour as a form of communication and equips attendees with the skills to recognise certain behaviours in people with dementia and their associated triggers.


Meaningful engagement with people living with dementia (half day virtual, full day face-to-face)

Taking part in activities, including everyday tasks, can have powerful benefits for the physical and mental wellbeing of people living with dementia. You will explore the benefits and importance of engaging people with dementia in meaningful activity and how to create opportunities for person-centred activities such as reminiscence. You will also identify how the symptoms of dementia can impact participation and other barriers that people with dementia and carers may experience when engaging in activities.

Understanding dementia and delirium (half day)

Learners will find out about delirium and the symptoms associated with, it as well as understanding the difference between dementia and delirium. The course will explain how to support people experiencing delirium in primary and secondary care which learners can apply to practice.

Dementia and hearing loss (half day)

Hearing loss can be more common as people get older.  For a person with dementia, this can cause extra problems.  This course aims to provide information about dementia, hearing loss and deafness and to improve knowledge and understanding of how to support people and improve communication and quality of life.

Supporting people with advanced dementia (half day)

*Delegates are required to attend Dementia awareness training before this course.

This session looks at the changes a person will experience in advanced dementia. Participants will explore issues around well-being and quality of life through this period.

Supporting customers with dementia over the phone (half day)

*Pre-course requirements: Participants will be asked to read pre-course learning information regarding the four main types of dementia.

This introductory course will enable participants to understand the unique ways that dementia affects people. Delegates will be enabled to develop a deeper empathy and understanding and gain the tools they need to be able to communicate effectively over the phone with people living with dementia.

Improving the customer experience for people with dementia (half day)

*Pre-course requirements: Delegates are required to read a short dementia factsheet ahead of the training, which will be provided by Alzheimer's Society.

This course is designed to enable people who interact with customers, either on the phone or in a face to face setting, to feel more confident and skilled in their approach to communicating with people with dementia. You will learn about dementia and how the condition affects communication, visuospatial skills and decision making. The course will equip you with the knowledge and skills to confidently support people with dementia and other vulnerable customers.


Supporting people with dementia in the housing sector (full day)

A key element affecting the quality of life for someone with dementia is the place in which they live. As such, it is vital that housing providers understand dementia and how the condition affects the everyday lives of those affected. Our specialist training is tailored to settings such as extra-care and assisted living housing developments, retirement villages and sheltered housing schemes.


Supporting people with dementia and other vulnerabilities (full day)

This course will equip learners with the knowledge and skills to recognise people living with dementia and other vulnerabilities, including learning difficulties, down syndrome, autism and mental health problems. This course will define the differences between the range of conditions  and how the symptoms can affect a persons communication and behaviour. It will provide delegates with the confidence to recognise vulnerabilities, communicate appropriately  and provide support, including understanding of the mental capacity act.

Improving communication with people living with dementia (half day)

This course explores the principles of communication, including the challenges and complexities we all encounter when communicating. We will also identify how dementia can impact a persons ability to communicate and the additional challenges this creates. Delegates will learn strategies and skills to overcome these challenges and effectively communicate with people living with dementia, including verbal and non- verbal communication.

End-of-life care for people with dementia (half day)

This course enables participants to understand key considerations in end-of-life care for people with dementia. You will improve your knowledge and understanding of end-of-life care for people with dementia and how to support a person to experience a good death.


Contact us

For more information or to book a course, please make an enquiry with our team.

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