Alzheimer’s Society Licensed Training

Alzheimer's Society licensed training is a three-year license that will equip employees with the knowledge and skills to enable them to deliver high-quality training about dementia to staff and volunteers within your organisation.

Licensed Training: Dementia Awareness

Course outline

This two-day course is designed to enable participants to be confident in delivering our Dementia awareness course. 

Participants will experience the materials being delivered by Alzheimer’s Society trainers and take part in delivering some of the materials themselves to gain a deeper understanding and confidence.

The course will explore the four main types of dementia including signs and symptoms and how they impact on a person’s day-to-day experience of the world It will also provide strategies for building positive relationships with people affected by dementia.

The course will also give information, guidance and tools to enable participants to facilitate their own positive, engaging and effective dementia awareness course.

Pre-course requirements

Participants are required to prepare a five-minute presentation on the subject of their choice (for example a hobby, interest, talent, event, holiday, tradition) which they will be asked to deliver on the first day of the cascade. They will have to show the subject has an introduction, middle and conclusion.

Licensed trainers will:

  • Learn how to deliver our best-selling Dementia awareness training course with an option to add on additional modules including:
    • Improving the customer experience
    • Supporting people with dementia over the phone
    • Understanding your customers with dementia.
  • An insight into different learning needs and styles.
  • Deliver unlimited training to colleagues and volunteers in dementia awareness training and any additional modules purchased.
  • Updates based on the latest research.
  • Have access to all resources and knowledge products aligned to the course.
  • How to give constructive feedback to others.
  • How to use Alzheimer's Society's training materials to aid the learning of your attendee.
  • Opportunities to access other Alzheimer's Society training.

Licensed Training: Additional Modules

For organisations wishing to upskill their staff in courses other than 'Dementia Awareness Licensed Training', attendees are required to completed a one-day Live Learning in Dementia Awareness.

Once this has been completed, delegates will have the opportunity to participate in our additional licensed modules below:

Supporting people with dementia over the phone

This one-day course is designed to enable participants to familiarise themselves with our Supporting people with dementia on the phone course.

Participants will experience the materials being delivered by Alzheimer’s Society trainers and also take part in delivering some of the materials themselves in order to gain a deeper understanding and confidence.

Please note delegates are required to attend a one-day live learning course in Dementia Awareness before proceeding with this course.

Understanding your customers with dementia

This one-day course is designed to enable participants to familiarise themselves with our Understanding your customers with dementia course. 

Participants will experience the materials being delivered by Alzheimer’s Society trainers and also take part in delivering some of the materials themselves in order to gain a deeper understanding and confidence.

Please note delegates are required to attend a one-day live learning course in Dementia Awareness before proceeding with this course.

Improving the customer experience for people with dementia

This one-day course is designed to enable participants to familiarise themselves with our Improving the customer experience for people with dementia course.

Participants will experience the materials being delivered by Alzheimer’s Society trainers and also take part in delivering some of the materials themselves in order to gain a deeper understanding and confidence.

Please note delegates are required to attend a one-day live learning course in Dementia Awareness before proceeding with this course.

Supporting vulnerable customers

This two-day course is designed to enable participants to familiarise themselves with our Supporting vulnerable customers dementia course.

Participants will experience the materials being delivered by Alzheimer’s Society trainers and also take part in delivering some of the materials themselves in order to gain a deeper understanding and confidence.

Please note delegates are required to attend a one-day live learning course in Dementia Awareness before proceeding with this course.

Contact us

For more information or to book a course, please make an enquiry with our team.

Make an enquiry
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