Dementia Directory Privacy Policy

The information you have submitted, including your personal and business information will be held by Alzheimer’s Society so we can access your information for signposting and to contact you about your services or the activities of your organisation. 

Alzheimer’s Society takes care to ensure the security of your information in use, storage and transmission and that it is only accessed by verified persons who have the necessary authority. All of our people who have access to your personal information are obliged to respect the confidentiality of this information and we deliver training to make sure this happens. 

Alzheimer’s Society uses your information under the lawful basis of Legitimate Interest. Your information is held in our internal database and the servers for our internal database and the Dementia Directory Portal are held in the European Economic Area. Should you leave the organisation you work for please contact us and we will make your record inactive. Information about your organisation will be maintained for statistical and auditing purposes.

The only time we would collect Internet Protocol addresses (IP address(es)) for the widget is to help administer our Application and to detect and stop any fraudulent appropriation of our data or intellectual property or if a site had no domain name.

We may collect your Internet Protocol (IP) address, the IP address of any third parties who assist you in embedding the Application into your website (or any other site you own which is outside of the licence). We may also collect your IP address if your site does not have a domain name. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help administer our Application and help detect and stop any fraudulent use or misuse of our data or Application. You will ensure that all third parties assisting you with embedding the application and visitors to your website are aware of our possible processing of their IP address and, where required under applicable law, you will secure those third parties’ consent to our processing of the same. The only time we would collect Internet Protocol addresses (IP address(es)) for the widget is to help administer our Application and to detect and stop any fraudulent appropriation of our data or intellectual property or if a site has no domain name.

Further rights

If, at any time, you want to:

•    See what information we hold on you 
•    Receive a portable copy of your information
•    Ask for corrections to be made 
•    Ask us to stop using your information in any way.

Please do contact us and we’ll do our best to respect your wishes.

How to contact us

If you have any questions about how we are using your information then you can contact us as follows:

•    By phone to 020 7423 1043
•    By post in writing to Dementia Directory, Alzheimer’s Society, 43-44 Crutched Friars, London, EC3N 2AE
•    Or, by email to [email protected].

There is also an online form for general enquiries.

If you wish to receive a copy of your personal information or ask us to correct the information we hold about you or to stop using your information then please contact the Information Governance Team as follows:

•    By post in writing to Information Governance, Alzheimer’s Society, 43-44 Crutched Friars, London, EC3N 2AE
•    Or, by email to [email protected].

Complaints

If you are unhappy with how we are processing your information please contact us using the details outlined above. If you are still unhappy after receiving our response, you can raise your concern with the team or the Information Commissioner’s Office.