Do you want to give us feedback about an experience you have had with Alzheimer's Society's national or regional offices? The Society welcomes feedback to help us develop and improve our services.
We strive to provide a high quality experience in all areas of our work, aiming to provide services in a way that is:
- helpful and polite
- efficient and accurate
- sensitive and supportive
- informative and appropriate
If you have any praise, criticisms, concerns, comments or complaints about Alzheimer's Society, we'd like to hear about them by using this form or by calling the customer care team on 0330 333 0804.
We understand that sometimes things go wrong and that you may wish to make a complaint.
If you would like to make a complaint about a service you have received from Alzheimer's Society, please read our complaints policy and then use this form to let us know so that we can put things right and improve our services in the future.
(*an asterisk indicates that a response is required)
The information you have provided today will be used for investigation purposes and to contact you about the feedback you have provided (if required). We may also link your comments to any existing relationship you have with Alzheimer’s Society in order to provide a better level of service. This will not affect any other communications you currently receive from Alzheimer’s Society unless you have specified above.