Support with council tax

What are Council tax support schemes?

Each local authority has to run a council tax support scheme. This is sometimes called a council tax reduction scheme. This provides support for people on a low income to pay their council tax. The scheme will vary from one local authority to another for people of working age.

The financial support available to help with paying council tax is means-tested. This means that your income and savings can affect your eligibility or the amount you get. 

It can also depend on a range of other factors, including:

• which benefits the person receives
• the age of the people living in the property
• who lives with them.

Depending on the local authority, people can get up to 100% of their council tax covered in this way. More support may be available if someone receives a disability benefit or carer’s benefit.

If a person (and their partner) is over state pension age, they can automatically get full council tax support if they claim Pension credit guarantee credit.

If they don’t, they may still be eligible depending on their financial situation. To be eligible, they must not have savings of more than £16,000 and their income must be low enough.

The local authority should offer information and advice about the local council tax support scheme and the availability of discretionary payments.

Whatever local council tax support scheme is in place, the discounts, disregards and exemptions mentioned in this factsheet will be available and are not means-tested.

Council tax support and Universal credit

Universal credit replaces many benefits for anyone who is below pension age. If you are part of a couple, and not already getting support with council tax, you are treated as a working-age couple if one of you is below pension age. 

Council tax support is not part of the Universal credit system. Whether or not you are entitled to Universal credit or Pension credit, you will still need to contact your local authority to make a separate claim for support with council tax. 

Don’t wait until your Universal credit or Pension credit has been awarded to do this, because the local authority may not backdate your council tax support.