Care and mobility benefits

Care and mobility benefits are not the same for all people with a diagnosis of dementia. This page explains what you may be entitled to.

What types of care and mobility benefits are available?

People with dementia do not automatically qualify for disability benefits – tests are required to determine the level of need. For people who do qualify, these benefits provide extra help to deal with the practical effects of a disability. They are tax free, and do not depend on National insurance contributions. Payment is not affected by the person’s savings or income. A medical assessment may be required.

These benefits are paid at different rates, depending on the person’s needs. They can be claimed whether the person works or not, and whether they live alone, with their family or with other people.

If your care needs started after the age of 65, or you have not made a claim until then, you should claim Attendance allowance (AA) (see below). This is for help with personal care, not mobility.

If you have care and/or mobility needs and are aged under 65, you should claim Personal independence payment (PIP) instead. You must be under 65 when you make your first claim. PIP is the new benefit that replaced Disability living allowance (DLA) from June 2013. No new claims for DLA have been accepted since this date.

It is important to seek advice if you are already claiming one of these benefits and your needs change. If you are already claiming DLA you should be transferred to PIP by 2018. You don’t need to initiate the claim for PIP if you are already getting DLA – you will get an invitation to claim. However, if you don’t respond to the invitation, your DLA will be stopped. People who receive PIP before they are 65 will be able to stay on it after they reach 65.

Filling out the claim forms

The claim forms for PIP and AA are very detailed and lengthy. There are questions about the activities that the person with dementia finds difficult or impossible to carry out, and about their need for care and supervision. You should consider the bad days as well as the good when thinking about the help needed. It is very important to get advice from a professional (including advice centre staff) on filling in the form to make sure you are giving the information that is needed (see ‘Other resources’).

If you go into a care home or hospital, temporarily or permanently, you should get advice about how your AA, PIP or DLA might be affected.

Carol’s poem: ‘How it feels to complete a benefit form when living with dementia’

We frequently hear from people who have faced challenges when applying for benefits, including Personal Independence Payments. Carol, who is living with dementia, talks about her experience and a poem she has written about it.

Read Carol's poem

Attendance allowance

Personal care needs might include supervision of, or help with, activities such as washing, dressing, eating, going to the toilet, turning over or settling in bed, taking medication, avoiding danger, or attending social or recreational activities. If you have a disabling condition such as dementia and are over 65, you may qualify for AA at one of the following levels:

  • Higher rate – if you need frequent help or prompting with personal care like washing or going to the toilet, or continual supervision to avoid danger during the day and also need help with personal care either for a prolonged period or several times during the night, or if you need watching over.
  • Lower rate – if you need frequent help or prompting with personal care, or continual supervision throughout the day, or help either for a prolonged period or several times during the night, or if you need watching over.
What are you entitled to?

The current higher rate for Attendance Allowance is £86.50 weekly. The lower rate is £57.30 weekly.

See current rates

Personal independence payment

PIP has daily living components and (unlike AA) also mobility components. Depending on your situation, you may qualify for either or both. If you have a disabling condition such as dementia and are under 65, you may qualify for the daily living component of PIP at one of the following levels:

  • standard rate – if you have a limited ability to carry out daily living activities
  • enhanced rate – if you have a severely limited ability to carry out daily living activities.

If you have difficulties getting out and about, you may qualify for the mobility component of PIP at one of the following levels:

  • standard rate – if you have limited mobility, which can include the ability to plan a journey or manage it unaided (it’s not just about the ability to walk).
  • enhanced rate – if you have severely limited mobility (as above).

Making a claim consists of two stages: the basic claim and the claimant questionnaire. The basic claim is made by telephone, or in writing by completing a PIP1 form (see Personal independence payments in ‘Other resources’). This is to establish the claim, and to ensure that you are eligible to apply.

Once the basic claim has been successfully made, a 36-page claimant questionnaire (PIP2 – How your disability affects you) will be sent to you. This is aimed at gathering more information about how your health condition or impairment affects your day-to-day life. This form must be returned within one month, though exceptions may be made in some cases – contact the DWP. During the basic claim stage, people who may have additional support needs, for example because of a cognitive impairment, should be contacted by the assessment providers to attend a medical assessment.

The assessment (either in writing on the PIP2 or in person) is based on questions about activities. People can be assessed as having limited ability or severely limited ability.

What are you entitled to?

Personal independence payment (PIP) has replaced Disability living allowance for all new claims after June 2013. Find out the current rates and thresholds for Personal independence payments.

See current rates

Disability living allowance

This benefit is being phased out and replaced by PIP. People born on or before 8 April 1948 who were eligible to claim DLA before they were 65 will not need to be reassessed for PIP. They will remain on DLA as long as they continue to satisfy the eligibility criteria. Anybody born after 8 April 1948 will be reassessed for PIP. You will be contacted by the DWP if you do need to change to PIP.

What are you entitled to?

Find out the current rates and thresholds for Disability living allowance.

See current rates
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