Carers of people living with dementia – useful organisations

Find out more about organisations that can give further information and support for carers of people living with dementia.

Carers: looking after yourself
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Useful organisations

Carer’s Allowance Unit

0800 731 0297 (8.45am–2pm Monday–Friday)


The Carer’s Allowance Unit provides information about eligibility for Carer’s allowance and Carer’s credit to protect your pension if you stop working to become a carer.

Carers Trust

0300 772 9600 (England)
0300 772 9702 (Wales)

[email protected] (England)
[email protected] (Wales)


Carers Trust works to improve support, services and recognition for anyone living with the challenges of caring for a family member or friend.

Carers UK

0808 808 7777 (helpline, 9am–6pm Monday–Friday)

[email protected]


Carers UK provides information and advice for carers about their rights and how to access support. For example, see Carers UK’s factsheet about carer's assessments.

Citizens Advice

0800 144 8848 (for England, 9am–5pm Monday–Friday)
0800 702 2020 (for Wales, 9am–5pm Monday–Friday)


Your local Citizens Advice can give you information and advice in confidence or point you in the right direction. To find your nearest branch look in the phone book, ask at your local library or look on the website. Opening times vary.

Cruse Bereavement Care

0808 808 1677 (helpline, 9.30am–5pm Monday and Friday, 9.30am–8pm Tuesday–Thursday)


Cruse Bereavement Care is a national charity for bereaved people in England, Wales and Northern Ireland. It offers face-to-face, telephone, email and website support.

Review information

Last reviewed: October 2019

Next review due: October 2022

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia.

Reviewed by: Dr Nuriye Kupeli, Senior Research Associate, University College London, and Professor Esme Moniz-Cook, Clinical Psychology of Ageing and Dementia Care Research, University of Hull

To give feedback on this information, or for a list of sources, please email [email protected]

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