Equipment to improve the home – useful organisations

Find out more about organisations that can help with getting equipment for people with dementia and making adaptations to the home.

Useful organisations

Age UK

Telephone
0800 055 6112 (advice line, 8am–7pm)

Website
www.ageuk.org.uk/contact-us/information-and-advice (contact form)
www.ageuk.org.uk

Wales – Age Cymru

Telephone
0300 303 44 98 (advice line, 9am–4pm Monday–Friday)

Email
[email protected]

Website
www.ageuk.org.uk/cymru

Northern Ireland – Age NI

Telephone
0808 808 7575 (advice service, 9am–5pm Monday–Friday)

Email
[email protected]

Website
www.ageuk.org.uk/northern-ireland

Age UK, Age Cymru and Age NI provide information and advice for older people.

Alzheimer’s Society online shop

Telephone
0300 124 0900 (8am–8pm Monday–Saturday, 9am–6pm Sunday)

Email
[email protected]

Website
shop.alzheimers.org.uk

Alzheimer’s Society’s online shop offers a wide range of products designed to help with everyday life for people with dementia and their carers.

AlzProducts

Telephone
024 7642 2224

Email
[email protected]

Website
alzproducts.co.uk

AlzProducts is a shop that stocks specialist dementia aids and equipment.

British Healthcare Trades Association

Telephone
020 7702 2141

Email
[email protected]

Website
www.bhta.com

The British Healthcare Trades Association (BHTA) is the UK’s largest healthcare association. It ensures all members who make or sell healthcare and assistive technology products sign up to a code of practice.

British Red Cross

Telephone
0344 871 1111
0300 456 1914 (for wheelchair service)

Email
[email protected]

Website
www.redcross.org.uk

The British Red Cross offers a range of services – including care in the home, wheelchair loan and transport assistance – to help those with health issues lead a full life.

Care and Repair Cymru

Telephone
029 2010 7580 (9am–5pm Monday–Friday)
0300 111 3333 (for local offices)

Website
www.careandrepair.org.uk

Care and Repair Cymru provides home improvement agency services for people living in Wales. Contact details for local offices are listed on their website.

Chartered Society of Physiotherapy

Telephone
020 7306 6666 (8.30am–5pm Monday–Friday)

Email
[email protected]

Website
www.csp.org.uk

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for all chartered physiotherapists in the UK. It can provide contact details of private physiotherapists in your area.

Citizens Advice

Telephone
03444 111 444 (Adviceline, England, 9am–5pm Monday–Friday)
03444 77 20 20 (Advicelink, Wales, 9am–5pm Monday–Friday)

Website
www.citizensadvice.org.uk

Your local Citizens Advice can provide information and advice in confidence or point you in the right direction. To find your nearest Citizens Advice look in the phone book, ask at your local library or look on the Citizens Advice website (above).

Disabled Living Foundation

Telephone
0300 999 0004 (helpline, 9am–5pm Monday–Friday)

Email
[email protected]

Website
www.livingmadeeasy.org.uk

The Disabled Living Foundation provides information about finding simple solutions, such as mobility aids. Their website includes a web tool offering advice on health, home and daily activities (asksara.livingmadeeasy.org.uk).

Foundations HIA

Telephone
0300 124 0315

Website
www.findmyhia.org.uk/about/contact (contact form)
www.findmyhia.org.uk

Foundations HIA is the national body for home improvement agencies in England. Search their online directory for local agencies.

Northern Ireland Housing Executive

Telephone
03448 920 900 (8.30am–5pm Monday–Friday)

Email
[email protected]

Website
www.nihe.gov.uk

The Northern Ireland Housing Executive is the public housing authority for Northern Ireland. They provide information about home improvement agencies in Northern Ireland on their website:
www.nihe.gov.uk/My-Housing-Executive/Adaptations/Agencies

Healthcare Pro

Telephone
0345 121 8111 (8.30am–5pm Monday–Friday)

Email
[email protected]

Website: www.healthcarepro.co.uk

Healthcare Pro provides products and services designed to support independent living.

Royal College of Occupational Therapists

Telephone
020 3141 4600

Email
[email protected]

Website
www.rcot.co.uk

The Royal College of Occupational Therapists is the professional, educational and trade union body for occupational therapists. It provides details of independent occupational therapists in your local area.

Turn2Us

Telephone
0808 802 2000

Website
www.turn2us.org.uk

Turn2us (previously Charity Search) is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.

Review information

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia.

Reviewed by: Dr Jane M Hibberd, Lecturer in Occupational Therapy and Chia Swee Hong, Occupational Therapist

To give feedback on this information, or for a list of sources, please email our Publications team at [email protected]

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