Paying for care in Wales: Other resources

Find other useful organisations and resources to support you with matters relating to paying for care in Wales. 

Other useful organisations

Age Cymru

Tŷ John Pathy
13/14 Neptune Court
Vanguard Way
Cardiff CF24 5PJ

08000 223 444
[email protected]

Provides information and advice for older people in the UK.

Citizens Advice

Various locations

Your local Citizens Advice can provide information and advice in confidence or point you to further sources of support. Trained advisers can offer information on benefits in a way that is easy to understand. To find your nearest Citizens Advice, look in the phone book, ask at your local library or look on the website. Opening times vary.

Care and Social Services Inspectorate Wales

Welsh Government Office
Rhydycar Business Park
Merthyr Tydfil CF48 1UZ

0300 790 0126
[email protected]

Regulates, inspects and reviews all adult social care services in Wales.

Elderly Accommodation Counsel (EAC)

3rd Floor, 89 Albert Embankment
London SE1 7TP

0800 377 7070 (advice line)
[email protected]

EAC is a national charity that aims to help older people make informed choices about meeting their housing and care needs. They offer two services: the EAC firststop advice line, offering information and advice to people about housing and paying for care, and the site, which enables people to search for care homes and for domiciliary care in their area.

Independent Age

6 Avonmore Road
London W14 8RL

0800 319 6789 (advice line, 10am–4pm weekdays)
[email protected]

Provides an information and advice service for older people, their families and carers, focusing on social care, welfare benefits and befriending services. They also offer local support, including one-to-one and group befriending schemes.

Society of Later Life Advisers (SOLLA)

PO Box 590
Kent ME10 9EW

0845 303 2909
[email protected]

A not-for-profit organisation which can provide information on accredited financial advisers who specialise in later life matters.

More information

Last reviewed: March 2016
Last updated: May 2017
Next review due: March 2019

Reviewed by: Nicola Evans, Legislative Lead, Older People’s Commissioner for Wales; Arweinydd Deddfwriaethol, Comisiynydd Pobl Hŷn Cymru and Catherine Evans O’Brien, Health, Housing and Social Care Lead, Older People’s Commissioner for Wales; Arweinydd Iechyd, Tai a Gofal Cymdeithasol, Comisiynydd Pobl Hŷn Cymru

This factsheet has also been reviewed by people affected by dementia.

A list of sources is available on request.

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