Terms and privacy policy

Read about the information provided in our Dementia Directory.

The information provided on this application is for the benefit of people with dementia, carers, health and social care professionals and others with an interest in dementia.

This application and webpage contains information about services provided by other organisations. The information has been submitted by other organisations.

Alzheimer's Society does not endorse and accepts no liability for these services or organisations. The provision of information about services or organisations for use in the application by our information providers, shall not be seen as an endorsement by these information providers of any third parties associated with or using this application.

We cannot guarantee that the information provided by other organisations is correct or up to date. The Society is not responsible for errors or omissions in the information submitted or any actions resulting from the use of such information, and makes no warranty of any kind, either express or implied, in relation to this information.

The information should not be regarded as medical advice or professional advice.

We recommend that you contact the relevant organisation to confirm details of services that you would like to attend or use.

This application may also contain links to websites operated by parties other than Alzheimer's Society. Such links are provided for your convenience only. 

When you access any other website by means of a link from this application you should understand that Alzheimer's Society does not control such websites and is not responsible for their contents. Inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Links to third party sites are identifiable because clicking on them will display the third party's website URL.

We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Alzheimer's Society does not warrant that the functions contained in the material contained in this application will be uninterrupted or error-free, that defects will be corrected, or that this application or the server that makes it available are free of viruses or bugs or represent the full functionality, accuracy and reliability of the materials. Alzheimer’s Society does not warrant that any third party website which hosts the application will be free of any viruses or bugs or be in any way compromised.

Using any of Alzheimer's Society's registered logos, graphics or photographs without the Society's prior consent is strictly prohibited.

You acknowledge that Alzheimer's Society uses Google Analytics to collect information about use of this application. For further information about how Alzheimer's Society uses Google Analytics, please see our page on How we use cookies.

This application uses Google Maps, which has the following Terms of Service. By using the application you agree to be bound by these terms of service. The Google terms of service may be amended from time to time and it will be your responsibility to check you are complying with the most recent terms of service.

Find out how Alzheimer's Society looks after and uses personal and non-personal data.

Find out what data Google collects, why they collect it, and what they do with it.

Your use of this application and webpage constitutes acceptance of these terms and conditions. If these terms and conditions are not accepted in full, the use of this application must be terminated immediately. These terms are governed by and construed in accordance with the laws of England.

If you have any queries relating to this application or its content, please contact our Customer Support team on 0330 333 0804 or via email.

If you have questions or concerns about dementia, Alzheimer's Society National Dementia Helpline (0300 222 1122) can provide information and support. 

For any technical issues with our Dementia Directory, please call Customer Care on 0330 333 0804

If you are looking to list your services, please go to Dementia Directory Business


Further reading