Rik Williams, UX Architect in our Digital team, explains how we're improving our website.
When Alzheimer’s Society launched a new brand last year, we made our redesigned website as helpful as we could. But even bigger developments have been taking place since then, and people affected by dementia have played a vital role in this.
In April 2018, we changed the technology that powers our website, making it easier for you to find information, advice, real-life stories and support.
Although the site might not look very different, you have more control over the kinds of information you see, with links to related content below each article that you can filter by type.
'None of this would be possible without the people with dementia and carers who have been testing new features for us,' says Rik.
We’ve made it easier to find dementia support in your area and to share information about specific services with other people. Searching for information on the website also works better, and our online forms are simpler to use.
This is only the beginning – the new technology behind our website makes it quicker and less complicated for us to keep making improvements.
None of this would be possible without the people with dementia and carers who have been testing new features for us. Combined with online feedback and other research we’ve done into people’s needs, this all helps to make sure you can use our website to get the right support at the right time.
We believe that no website is ever truly ‘finished’, and we’re excited about the further changes we’ll be able to make to continue improving ours.