Everyone, from banks and supermarkets to the local corner shop and hairdresser, share responsibility for ensuring that people with dementia feel understood, valued and able to contribute to their community.
Guidance and tips for staff to help people with dementia
Guidance for those working in a customer service role, on how they can help to support people with dementia who they encounter in their jobs.
Creating a dementia-friendly workplace
Information for employers to help them gain an understanding of dementia, how it impacts organisations and the practical steps they can take to support employees, clients and customers.
Making arts organisations dementia-friendly
Guidance for arts venue managers and staff on making the environment, facilities and programming of arts venues accessible to people with dementia, families and carers.
Making financial services more dementia-friendly
A charter for improving the customer experience of people living with dementia when dealing with financial service organisations
Resources for organisations
Resources and guidance for individuals, organisations and communities looking to become dementia friendly
Dementia Friendly Businesses
Information on how organisations can become dementia friendly and the work we are doing to create guidance on dementia friendly businesses
Becoming a dementia-friendly retailer
A guide for retailers on how they can enable people with dementia to continue shopping for as long as possible.
Dementia Friendly Emergency Services
Sign up to our Emergency Services Strategic Commitment on dementia to work towards becoming a dementia friendly organisation.
Our dementia-friendly housing charter
Across every part of the housing sector, organisations can make a valuable contribution to supporting people with dementia facing these challenges.