Support line opening hours

• Monday to Wednesday: 9am – 8pm
• Thursday and Friday: 9am – 5pm
• Saturday and Sunday: 10am – 4pm

Calls charged at standard local rate

All calls with the Dementia Support Line are recorded for training and quality purposes

For fundraising and general enquiries, please call 0330 333 0804

How we can help

If you are affected by dementia, worried about a diagnosis or if you are a carer, trained staff are ready to give you the support you need.

In 2023 we were able to take 58,392 calls from people needing support.

We can offer advice on things such as getting diagnosed, caring strategies, how to access social care, remaining independent for as long as possible, making a Lasting Power of Attorney (LPA) amongst many other things. 

We can also signpost to organisations who can provide legal and financial advice, for things such as benefits and grants. 

Hear from people we have already helped

I felt heard and understood. You brought me to tears … with your kindness

Referring to Diane, Dementia Adviser.

It's such a tough journey and so overwhelming sometimes, it's great to have someone who understands!

Referring to Francilla, Dementia Adviser.