Dementia Connect

If you need dementia support, we're here for you. We know dementia affects everyone differently.  So whether you, a loved one, a friend or neighbour is affected by dementia, we're here to support you. 

Two men sitting on a sofa chatting

Dementia Connect, Alzheimer's Society's dementia support service, is free, easy to access, and puts you in touch with the right support. From local help to phone and online advice. 

If you need specific coronavirus support and advice, please visit our coronavirus (COVID-19) support pages.

Alzheimer’s Society’s dementia advisers can support you directly by phone or face to face, as well as connect you to a range of local services.

Select an option below to see how we can support you.

What kind of support are you looking for?

Our dementia advisers are available on the phone to give you the support you need. 

Call us for support on 0333 150 3456

If you speak Welsh, you can call our Welsh-speaking support line on 03300 947 400

You’ll be offered regular calls so we can keep in touch, to find out how you are and offer support and advice when things change. 

Support line opening hours

  • Monday – Wednesday 9:00am – 8:00pm 
  • Thursday – Friday: 9:00am – 5:00pm
  • Saturday – Sunday: 10:00am – 4:00pm

'The dementia adviser was lovely and full of information. Without Alzheimer’s Society and the dementia adviser we’d have nothing. She is a major networker and knows everything and everyone local, I feel in charge and empowered. I have a back-up.'
– Katherine, 60, South Wales

Read dementia advice online

Online support is available round the clock through our website, where we have regularly updated advice on a wide range of topics.

Join our online support community

Join the conversation on Talking Point, our online community where you can connect with others in a similar situation.

Search for local support services

Search our dementia directory where you can look for local support services.

Our local dementia advisers can go out and meet you in your community to offer further support, practical advice and information when safe to do so.

We can also connect you with other face to face services in your area.

Call our Dementia Connect support line on  0333 150 3456 

As Dementia Connect is new, parts of the service may not be available in your area just yet. 

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