Volunteer learning refresh 2026

We have just closed a period of learning refreshers for volunteers. Thank you to everyone who completed their learning. For those with outstanding learning, you will have been asked to undertake:

• Health and Safety learning module
• Safeguarding learning module
• Some, where the role requires it, will also need to complete Data Protection learning module.

Please check our list of roles and learning requirements to see what modules you need to complete.

Thank you for keeping our Society safe

The volunteer learning refresh is important to ensure that all our amazing volunteers have the relevant knowledge and understanding to do their roles to the best of their abilities. The learning won’t only help volunteers, but also the people you interact with – Alzheimer’s Society colleagues, supporters, and everyone affected by dementia. We asked everyone to undertake the learning to ensure that every volunteer is up to the same standards of information – which is extremely important with topics such as Safeguarding and Health and Safety.

We’ve had some wonderful feedback from volunteers, not only about the learning modules, but also how easy and straightforward it is to access them. It was great to hear this was the case!

Ways to complete your volunteer learning refresh

If you still need to do the learning, there are a few ways you can do so:

1. Completing the e-learning modules by following the direct links sent to your email (don’t forget to submit the Microsoft Form at the end to register completion.)
2. Watching the video recording of the modules by following the direct links sent to your email (don’t forget to submit the Microsoft Form at the end to register completion.)
3. Completing workbooks for the modules. Contact us and we can post these out to you.

Please set some time aside to complete this learning - it should take no more than 20 - 30 minutes per module. 

Please review the Volunteer FAQ if you have any questions or email us at [email protected].