Dementia Connect personalised support

Dementia Connect

Dementia Connect

If you need dementia support, we're here for you.

We know dementia affects everyone differently.  So whether you, a loved one, a friend or neighbour is affected by dementia, we're here to support you. 

Dementia Connect, Alzheimer's Society's new personalised support service, means you're only one click or call away from the dementia support you need.

It’s free, easy to access, and puts you in touch with our Dementia Advisers. They will connect you to the support you need, from local help to telephone and online advice. Helping make things easier.  

Get support today

Contact us by calling on 0333 150 3456 or by sending an email. If you would like to talk to someone in Welsh, please call 03300 947 400.

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Our Dementia Advisers can support you directly by phone or face to face, and connect you to a range of local services and online support. 

Here are a few examples of the support Dementia Connect provides:

  • Help with legal and financial documents.
  • Emotional support when things get tough.
  • Connecting you to local support groups. 
  • Help to understand and live with dementia and coping techniques.

Dementia Connect, from Alzheimer's Society, will provide you with the support you need

Our Dementia Advisers are available on the phone to give you the support you need. They will offer you the option of regular calls so we can keep in touch and help meet your changing support needs.

Support Line Opening Hours

Monday – Wednesday 9:00am – 8:00pm 
Thursday – Friday: 9:00am – 5.00pm
Saturday – Sunday: 10:00am – 4:00pm

Online support is available round the clock through our website.

Find support materials to download or order, chat to others in a similar situation on our online community Talking Point, and search for local services through our online directory.

Our local Dementia Advisers can go out and meet you in your community to offer further support, practical advice and information.

We can also connect you with other face to face services in your area.

As Dementia Connect is new, parts of the service may not be available in your area just yet.  

Katherine's story

Katherine, aged 60 from South Wales, was recently diagnosed with vascular dementia.  

Through Dementia Connect, Katherine was given information about vascular dementia, support to start attending local groups, advice about council tax reduction and Lasting Power of Attorney. 

The Dementia Adviser was lovely and full of information. Without Alzheimer’s Society and the Dementia Adviser we’d have nothing. She is a major networker and knows everything and everyone local, I feel in charge and empowered. I have a back-up.

If you, like Katherine, need dementia support - we’re here for you. Call Dementia Connect today. 

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