Our Quality Accounts
As a provider of services commissioned by NHS England and Integrated Care Boards, Alzheimer's Society is pleased to provide Quality Accounts each year:
Information on our quality accounts
Quality Accounts report on the quality of our services, looking at the safety and effectiveness of the services we provide. They also outline steps taken throughout the year to further develop and enhance the processes we have in place to both quality assure our services, but also, importantly, the structures and resources we provide to enable our services to deliver quality.
Hearing directly from people who use our services, what works for them and where we might be falling short, is an essential component to delivering quality services. Our quality account evidences what we have been told through our feedback and evaluation processes.
If you have any comments or questions, please email our Head of Quality and Insight, Kate Gledhill ([email protected])