Guidance and tips for staff to help people with dementia

4. Download our guide for customer-facing staff

This booklet gives an introduction to dementia and how it can affect people. Easy-to-follow tips outline the important elements of communication and the guide also explains how other physical, environmental and sensory factors can cause difficulties, and suggestions of how to reduce their impact.

You can get the guide by clicking on the button below, or go to our online shop to order printed copies for your organisation (25 copies £5+p&p). For bulk orders, email publications@alzheimers.org.uk stating your requirements.

Download the guide

Buy the guide