Living alone as a person with dementia – useful resources

Find out about other organisations that help support people with dementia who live alone.

Age UK

0800 678 1602 (advice line, 8am–7pm)

Age Cymru

08000 223 444 (advice line, 9.30am–4.30pm Monday–Friday)

Age NI

0808 808 7575 (advice line, 9am–5pm Monday–Friday)

Age UK aims to improve later life for everyone through information and advice, services, campaigns, products, training and research. Services include help at home, benefits advice, handyperson services and gardening services.

Citizens Advice

Citizens advice offers free, confidential, impartial and independent advice to help people resolve problems with debt, benefits, employment, housing and discrimination.

Dementia Action Alliance

DAA is an alliance of organisations across England that works to improve health and social care outcomes for people with dementia, including work on dementia-friendly communities.

Disabled Living Foundation

0300 999 0004 (helpline, 10am–4pm Monday–Friday)
[email protected]

The Disabled Living Foundation is a national organisation providing practical advice and information on equipment and technology, than can help people with dementia to live more independently.

Elderly Accommodation Counsel

0800 377 7070
[email protected]

The Elderly Accommodation Counsel is a charity that aims to help older people make informed choices about their housing and care needs.

Mailing Preference Service

The Mailing Preference Service provides a free online register to stop receiving unsolicited direct mail.


01908 951045
[email protected]

MedicAlert is a scheme that sells jewellery engraved with a code that links to a person’s medical records. It allows health professionals to get a person’s history in an emergency.

Message in a Bottle

Message in a Bottle is a free scheme run by Lions Club International. They provide free bottles that you keep in your fridge with your medical information inside, in case of an emergency. For more information contact your local Lions Club through the website.

ReSPECT (Recommended Summary Plan for Emergency Care and Treatment)

020 7388 4678

ReSPECT is a process run by the Resuscitation Council that creates personalised recommendations for a person’s clinical care in a future emergency.

The Silver Line

0800 4 70 80 90 (helpline, 24 hour)
[email protected]

The Silver Line provides a 24-hour helpline for older people across the UK. It also provides telephone and letter friendship schemes.

Shared Lives Plus

0151 227 3499
[email protected]

Shared Lives Plus is a UK network of carers and support workers involved in lots of small projects to help adults across the country.

Telephone Preference Service

The Telephone Preference Service is a free service where you can record your preference not to receive unsolicited sales or marketing telephone calls.

UK Homecare Association

020 8661 8188
[email protected]

The UK Homecare Association is a professional association of homecare providers from the independent, voluntary, not-for-profit and statutory sectors. They can give you details of homecare agencies in your area, that offer a range of services from help with managing everyday jobs to personal care.

Your local council

Your local council provides information, advice and services. These will vary depending on where you live. For more information contact your local council directly. You can find contact details in the phone book or at the GOV.UK website.

Review details

Last reviewed: June 2020
Next review due: June 2023

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia.

Reviewed by: Emma Ouldred, Lead Dementia and Delirium Nurse, King’s College Hospital and Caroline Cottrell, Memory Service Practitioner, Haringey Memory Service

With special thanks to the Service User and Carer Forum at Haringey Memory Service for their input and suggestions.

To give feedback on this publication, or for a list of sources, contact [email protected]

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