How the GP can support a person with dementia - useful organisations

Here are useful organisations to contact about the support GPs can provide for carers and people with dementia.

Useful organisations

Citizens Advice

Telephone
0800 144 8848 Adviceline (England) (9am–5pm Monday–Friday)
0800 702 2020 Adviceline (Wales) (9am–5pm Monday–Friday)

Website
www.citizensadvice.org.uk

Your local Citizens Advice can provide information and advice in confidence or point you in the right direction. To find your nearest office look in the phone book, ask at your local library or look on the Citizens Advice website. Opening times vary.

General Medical Council (GMC)

Telephone
0161 923 6602 (9am–5pm Monday–Friday)

Email
[email protected]

Website
www.gmc-uk.org

The GMC helps protect patients and improve UK medical education and practice by supporting students, doctors, educators and healthcare providers. 

Health and Social Care in Northern Ireland Gateway

Website
www.hscni.net

The Health and Social Care in Northern Ireland Gateway provides information and links about GPs, community care and health care services in Northern Ireland.

NHS

Website
www.nhs.uk
www.nhs.uk/service-search (for searching clinical
commissioning groups in England or other services)

The NHS website provides information about NHS services in England to enable people to make choices about care and treatment.

NHS 111 Wales

Website
www.111.wales.nhs.uk

If you are feeling unwell but the problem is not a medical emergency, call NHS 111 Wales (currently available in the following health board areas – Hywel Dda, Powys, Aneurin Bevan and Swansea Bay – including Bridgend). If you are outside this area, call 0845 46 47.

Northern Ireland Public Services Ombudsman

Telephone
0800 34 34 24

Email
[email protected]

Website
www.nipso.org.uk/nipso

The Northern Ireland Ombudsman’s role is to investigate complaints where local resolution has not been possible.

Parliamentary and Health Service Ombudsman

Telephone
0345 015 4033 (8.30am–5.00pm Monday– Thursday, 8.30am–12pm Friday)

Website
www.ombudsman.org.uk

The Parliamentary and Health Service Ombudsman’s role is to investigate complaints about the NHS in England where local resolution has not been possible.

Patient and Client Council (Northern Ireland)

Telephone
0800 917 0222

Email
[email protected]

Website
www.patientclientcouncil.hscni.net

The Patient and Client Council provides an independent voice on health and social care issues, and offers help and advice to someone making a complaint about health or social care services in Northern Ireland.

Public Services Ombudsman for Wales

Telephone
0300 790 0203

Email
[email protected]

Website
www.ombudsman.wales

The Public Services Ombudsman for Wales is an independent body whose role is to investigate and consider complaints where they have not been resolved locally.

Review information

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia.

Reviewed by: Antony Bayer, Professor of Geriatric Medicine at Cardiff University, and Louise Robinson, Director, Newcastle University Institute for Ageing and Professor of Primary Care and Ageing

To give feedback on this information, or for a list of sources, please email our Publications team at [email protected]

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