LGBT dementia care: Other resources

Find other useful organisations and resources to help support an LGBT person living with dementia.

Other useful organisations

Community Health Councils in Wales

www.wales.nhs.uk/ourservices/directory/CommunityHealthCouncils

Independent bodies who listen to what individuals and the community have to say about the health services provided for them. To find your local one, use the NHS direct Wales page above.

EASS (Equality Advisory and Support Service)

0808 800 0082 (helpline, 9am–7pm Monday to Friday, 10am–2pm Saturday)
www.equalityadvisoryservice.com

Provides support and advice about your rights in England, Wales and Scotland.

Equality Commission for Northern Ireland

028 90 500 600
[email protected]
www.equalityni.org/Home

Provides information and advice about your rights in Northern Ireland.

GIRES (Gender Identity Research and Education Society)

01372 801554
[email protected]
www.gires.org.uk
www.gires.org.uk/the-wiki

Aims to improve the lives of trans and gender nonconforming people, including those who are non-binary and non-gender. Hosts Tranzwiki, a comprehensive directory of the groups campaigning for, supporting or assisting trans and gender non-conforming individuals.

GOV.UK

www.gov.uk
www.gov.uk/apply-gender-recognition-certificate

Government website with information, guidance and links to services and resources for LGBT people, including gender recognition certificates.

LGBT Consortium

020 7064 6500
[email protected]
www.lgbtconsortium.org.uk
www.lgbtconsortium.org.uk/directory

Organisation focusing on the development and support of LGBT groups, organisations and projects. Has a directory where you can search for LGBT services by location.

Local Government Ombudsman

0300 061 0614 (8.30am–5pm weekdays)
www.lgo.org.uk

The final stage for complaints about councils and some other organisations providing local public services. Also includes adult social care providers (such as care homes and home care providers).

National LGB & T Partnership

020 7064 6506
[email protected]
www.nationallgbtpartnership.org

Group of organisations that aims to reduce health inequalities and improve access to health and social care for LGBT people. Website includes resources and links to local organisations.

Opening Doors London

020 7239 0400
[email protected]
www.openingdoorslondon.org.uk

Charity providing information and support services with and for older lesbian, gay, bisexual and trans people in London.

The Northern Ireland Public Services Ombudsman

0800 34 34 24 (9am–5pm weekdays)
[email protected]
www.nipso.org.uk

The Northern Ireland Ombudsman’s role is to investigate complaints where local resolution has not been possible.

The Parliamentary and Health Service Ombudsman

0345 015 4033 (8.30am–5.30pm weekdays)
www.ombudsman.org.uk

The Parliamentary and Health Service Ombudsman’s role is to investigate complaints about the NHS in England where local resolution has not been possible.

Patient Advice and Liaison Service

www.nhs.uk

Offers confidential advice, support and information on health-related matters in England and Wales. They provide a point of contact for patients, their families and their carers at your local hospital. For details of your local PALS, see the NHS choices website.

Patient and Client Council (Northern Ireland)

0800 917 0222
[email protected]
www.patientclientcouncil.hscni.net

An independent voice on health and social care issues. Can help people with complaints, and provide advice and information.

The Public Services Ombudsman for Wales

0300 790 0203
[email protected]
www.ombudsman-wales.org.uk

The Public Services Ombudsman for Wales is an independent body whose role is to investigate and consider complaints where they have not been resolved locally.

Stonewall

020 7593 1850
08000 502020 (information service)
[email protected]
www.stonewall.org.uk

Campaigns for the equality of lesbian, gay, bisexual and trans people across Britain. Website includes information and advice for LGBT people.

Stonewall Housing

020 7359 5767 (advice line, 11am–1pm and 2pm–5pm Monday–Friday)
[email protected]
www.stonewallhousing.org

The specialist lesbian, gay, bisexual and transgender (LGBT) housing advice and support provider in England.

Switchboard

0300 330 0630 (10am–10pm)
[email protected]
www.switchboard.lgbt

Provides an information, support and referral phone and online service for lesbians, gay men and bisexual and trans people, and anyone considering issues around their sexuality and/or gender identity.

More information and resources

Last reviewed: February 2017
Next review due: February 2020

Reviewed by: Allison O’Kelly, Queen’s Nurse, Clinical Lead East Cornwall Memory Service and  Dr Giles Richards, Consultant in Old Age Psychiatry, Cornwall Partnership NHS Foundation Trust; The National LGB&T Partnership

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