Getting help and support as a carer

Find out more about the different types of help and support available to you as a carer for someone with dementia.

Carers: looking after yourself
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If you are caring for someone with dementia, you may want or need support at some point.

Carers who have less support are more likely to experience stress and depression. If you don’t have friends or family who can help, or you are struggling to take a break, there are a number of organisations that help.

These include voluntary organisations, health and social care professionals and local authorities. You might need different types of help and support at different times. Not every type suits every carer and there may be an element of trial and error in finding the right services for you.

Types of support include:

  • GPs, counsellors and other health professionals (eg dementia specialist nurse, occupational therapist) – these can offer support as well as advise on medical issues.
  • Local support groups – these are available in many areas and are a good source of information. You will be able to talk to people in a similar situation and share ideas, tips and strategies about caring. Use our service finder to find local support groups near you, or see ‘Other resources’ for more people you can contact.
  • Online discussion forums – these can also be helpful and may offer practical suggestions, or simply a place where you can let off steam after a difficult day. You can access them at any time. You could try Alzheimer’s Society’s Dementia Talking Point, or Carers UK also run a number of forums.
  • Information – there is lots of information available on all aspects of caring. This can help if you are struggling with anything from financial issues and activities to depression or eating. 
  • Adaptations to the home – you may be able to make improvements to your home that make life easier for the person you care for. This in turn could make things easier for you. These adaptations could improve a person’s mobility or help them to maintain their independence. For more see our blog: 10 ways to make your home dementia friendly

More practical and emotional support near you

There are dementia services and support groups in your area. Find out what's available where you are.

Support from local authorities

Local authorities can provide help for people with dementia and their carers. Both the person with dementia and their carer are entitled to an assessment of their needs (called a ‘needs assessment’ or ‘community care assessment’). The local authority will use this to decide what support you are eligible to receive.

Your local authority may be able to provide:

  • information tailored to your needs
  • day centres
  • support groups
  • support from professionals (such as a dementia specialist nurse)
  • counselling
  • adaptations to the home
  • respite care (sometimes called replacement care).

There may be a charge for some of these services. Speak to your social services department for details.

Our helpline advisers are here for you.

As a carer, you can be assessed even if the person you care for chooses not to be. If you decide to ask for an assessment, there are some things you can do to prepare. Think about your role as a carer, how you are coping, and what support you need. Also consider the difficulties you have now, and those you may face in the long term if you continue caring at the same level. These may include:

  • feeling stressed, depressed or anxious
  • not getting enough sleep
  • struggling to combine caring with work or other commitments
  • coping with behaviours that challenge, such as walking about
  • making time for the other interests in your life
  • feeling tired or fatigued due to long hours spent caring and not getting enough breaks
  • difficulty maintaining relationships with your family and friends
  • having no plan for emergencies, such as if you become ill
  • practical difficulties such as not being able to drive.

For more information see our pages: Replacement care (respite care) in England,  Respite care in Wales, or Respite care in Northern Ireland.

Legal and financial support

Your legal and financial situation may be affected if you are caring for a person with dementia. There are a number of areas to think about, such as those listed below.

  • If you are planning to give up work, check whether flexible working, alongside help from the local authority, might allow you to stay in work. Carers have a right to request flexible working and employers have to give a good business reason for refusing the request.
  • If you do have to give up work, you may be able to claim Carer’s credit (a National Insurance credit for carers) so that your pension won’t be affected. For more information contact the Carer’s Allowance Unit (see ‘Other resources’.)
  • Make sure you and the person you are caring for are receiving all the benefits you are entitled to. Age UK can advise on this, or you can visit an advice centre such as  Citizens Advice to get a full benefits check.
  • Think about ways to help manage your financial, health and welfare affairs in the future, and talk about it with the person you care for. This may be through a Lasting power of attorney. If the person with dementia receives benefits and is no longer able to manage this income, you can apply to be an appointee to manage this for them.
    For more see: Legal and financial. For Northern Ireland, see our page: Enduring power of attorney.
  • Check your own position in terms of home and finances if the person you are caring for goes into long-term care or dies. See: Legal and financial.
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