LGBT - other resources

Find other useful organisations and resources to support you as an LGBT person living with dementia. 

Other useful organisations 

Community Health Councils in Wales

Independent bodies who listen to what individuals and the community have to say about the health services provided for them. To find your local one, use the NHS Direct Wales page above.

EASS (Equality Advisory and Support Service)

0808 800 0082 (helpline, 9am-7pm Monday to Friday, 10am-2pm Saturday)

Provides support and advice about your rights in England and Wales.

Equality Commission for Northern Ireland

028 90 500 600
[email protected]

Provides information and advice about your rights in Northern Ireland.

GIRES (Gender Identity Research and Education Society)

01372 801554
[email protected]

Aims to improve the lives of trans and gender non-conforming people, including those who are non-binary and non-gender. Also hosts Tranzwiki, a comprehensive directory of the groups campaigning for, supporting or assisting trans and gender non-conforming individuals.


The website of the UK government. Includes information on legal issues and rights, such as gender recognition certificates and power of attorney.

LGBT Consortium

020 7064 6500
[email protected]

Organisation focusing on the development and support of LGBT groups, organisations and projects. Has a directory where you can search for LGBT services by location.

Local Government Ombudsman

0300 061 0614 (8.30am-5pm Monday-Friday)

The final stage for complaints about councils and some other organisations providing local public services. Also includes adult social care providers (such as care homes and home care providers).

National LGB&T Partnership

0207 064 6506
[email protected]

Group of organisations that aims to reduce health inequalities and improve access to health and social care for LGBT people. Website includes resources and links to local organisations.

Northern Ireland Public Services Ombudsman

0800 34 34 24 (9am-5pm Monday-Friday)
[email protected]

Investigates complaints where local resolution has not been possible.

Opening Doors London

0207 239 0400
[email protected]

Charity providing information and support services with and for older LGBT people in London.

Parliamentary and Health Service Ombudsman (England)

0345 015 4033 (8.30am-5.30pm Monday-Friday)

Investigates complaints about the NHS in England where local resolution has not been possible.

Public Services Ombudsman for Wales

0300 790 0203
[email protected]

Independent body whose role is to investigate and consider complaints where they have not been resolved locally.

Patient Advice and Liaison Service

Offers confidential advice, support and information on health-related matters in England and Wales. They provide a point of contact for patients, their families and their carers at your local hospital. For details of your local PALS, see the NHS website.

Patient and Client Council (Northern Ireland)

0800 917 0222
[email protected]

An independent voice on health and social care issues. Can help people with complaints, and provide advice and information.


020 7593 1850
0800 050 2020 (information service)
[email protected]

Campaigns for the equality of LGBT people across Britain. Website includes information and advice. 

Stonewall Housing

020 7359 5767 (advice line, 11am-1pm and 2pm-5pm Monday-Friday)
[email protected]

The specialist lesbian, gay, bisexual and transgender (LGBT) housing advice and support provider in England.


0300 330 0630 (10am-10pm)
[email protected]

Provides an information, support and referral service for lesbians, gay men and bisexual and trans people, and anyone considering issues around their sexuality and/or gender identity.

More information

Last reviewed: July 2017
Next review due: July 2020

This information has also been reviewed by people affected by dementia.

A list of sources is available on request.

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