Become a Keeping in Touch volunteer

Find out how you can volunteer with Keeping in Touch, our telephone-based dementia support service, and help provide vital support to people affected by dementia.

As a Keeping in Touch volunteer, you can make a genuine difference to people’s lives. Our dedicated team do a brilliant job, but we need more volunteers. You’ll receive expert training and support to give you the confidence, skills and knowledge to help people get the support they need. 

Get in touch today to discover how volunteering with us can help us change the lives of people affected by dementia.

Keeping in touch

What is Keeping in Touch?

Keeping in Touch is a telephone-based service, and as a volunteer you will make calls to people affected by dementia. The calls are to check in and ensure that people are receiving the support they need or if their support needs have changed. By taking a personal and warm approach to their roles, our volunteers provide a friendly, tailored support service.  

Who can volunteer?

If you like to talk, are a good listener and passionate about helping people, we would love to hear from you.  You will have the opportunity to learn new skills and speak to a range of people.  You just need to be 16 years-old and able to travel to one of our service locations below volunteer. You will be given all the training and support you need.

How often do I need to volunteer?

We expect KIT volunteers to offer at least one hour per week but you’re welcome to do more. 

'Alzheimer’s Society gives you a lot of training and you grow with the charity –  they follow you in your journey.' - Alzheimer’s Society Volunteer

Keeping in touch service locations

Service Area Telephone Number
Neath and Port Talbot 01639 633 400
Merthyr Tydfil 01685 353 919
Colwyn Bay 01492 546 870
Ammanford 01269 597 690
Cardiff 029 2048 0593
Solihull 0121 706 4052
Birmingham 0300 222 5706
Warrington 01925 572239
Pontypool 01495221532
Stoke-on-Trent 01782537768

Register your interest for Keeping in Touch, or contact us on 0300 222 5706 or email [email protected] if you have any questions.

Alternatively, take a look at other ways to volunteer for Alzheimer's Society.

If you live in Scotland, please get in touch with Alzheimer’s Society Scotland

Volunteer with Keeping in Touch

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