Dementia Connect

Dementia Connect from Alzheimer's Society provides you with support

Dementia Connect

Dementia Connect is a service for all people affected by dementia - connecting you to the right support, at the right time, in the right way.

It combines face-to-face support with telephone, print and online advice and information offered by specially trained Dementia Advisers.

Who’s it for? 

Dementia Connect offers support to people living with dementia, as well as their carers, family and friends. 

This new service is now available in parts of East Lancashire, Blackburn with Darwen, Birmingham and Solihull, and throughout Wales.  

How does it work? 

To get the support you need, call us on 0333 150 3456 or email us on [email protected] 

You can also get access through your GP or another healthcare professional, simply ask them to refer you to Dementia Connect.

Once you’ve contacted us, or been referred by your GP or a healthcare professional, you’ll be contacted by a specially trained Dementia Adviser. They will assess your needs and connect you to the right support. 

It’s free of charge and we’ll keep in touch, providing you with ongoing support and services when you need it. 

Dementia Connect also includes our Side by Side service, which matches people with dementia with our dedicated volunteers, enabling them to keep doing the things they love.

Get support today

Email us at [email protected] or call on 0333 150 3456 to be referred to a trained Dementia Adviser. If you live in Wales, you can also call our Welsh-speaking phone line on 
03300 947 400.

Email us

Katherine's story

Katherine was diagnosed with early-onset Alzheimer’s in September 2016.

Katherine and Matt with their dementia advisor

The support Katherine and her husband, Matt, received from Dementia Connect helped them through difficult times, so that they didn’t feel so isolated or alone.

‘It’s just knowing there is someone out there who you can talk to who understands’, says Katherine.

Read more of Katherine’s story

Other support

This new service is being piloted in parts of East Lancashire, Blackburn with Darwen, Birmingham and Solihull, and throughout Wales.

If you live outside of these areas, or if you need to talk to somebody right now, you can call our helpline. You can also visit our online forum to talk to other people affected by dementia, 24 hours a day. 

National Dementia Helpline
Our helpline advisers are here for you.
Talking Point
Visit our online community to get advice, share experiences, connect.