Benefits - other resources
Get details of more organisations who can help with advice on benefits.
- Benefits and dementia
- How to claim benefits
- Care and mobility benefits
- Benefits if unable to work
- Carer's allowance
- Retirement
- Help for people on low income
- Help with housing costs
- Help with NHS costs
- You are here: Benefits - other resources
Benefits
Other useful organisations
Age UK
Wales - Age Cymru
Northern Ireland - Age NI
www.ageuk.org.uk/northern-ireland
Provides information and advice for older people in the UK.
Carers UK
Citizens Advice
www.adviceguide.org.uk (online information resource)
Your local Citizens Advice can provide information and advice in confidence or point you in the right direction to further sources of support. Trained Citizens Advice advisers can offer information on benefits in a way that is easy to understand. To find your nearest Citizens Advice, look in the phone book, ask at your local library or look on the website (above). Opening times vary.
GOV.UK
The website for finding information and services from the UK government, including information about benefits.
Disability Benefits Centre
www.gov.uk/disability-benefits-helpline
Attendance Allowance (also for DLA claimants who are 65+)
0345 605 6055
Textphone: 0345 604 5312
Monday to Friday, 8am–6pm
Disability Living Allowance
0345 712 3456 (if born after 8 April 1948)
0345 605 6055 (if born on or before 8 April 1948)
Textphone: 0345 722 4433 (if born after 8 April 1948)
0345 604 5312 (if born on or before 8 April 1948)
Monday to Friday, 8am–6pm
Personal Independence Payment (PIP)
0345 850 3322
Textphone: 0345 601 6677
Monday to Friday, 8am–6pm
Personal Independence Payment (New claims only)
0800 917 2222
Textphone: 0800 917 7777
Monday to Friday, 8am–6pm
State pension and Pension credit enquiries
0345 60 60 265 (8am–6pm weekdays)
State pension claim line
0800 731 7898 (8am–6pm weekdays)
Winter Fuel Payments Helpline
0845 915 1515 (8.30am–4.30pm weekdays)
www.gov.uk/winter-fuel-payment
NHS Help with health costs advice line
0300 330 1341
Provides NHS patients with information about entitlements to prescription charge exemptions and the requirements to qualify for exemptions.
Northern Ireland – Benefit Enquiry Line
0800 220 674 (9am–5pm weekdays except Thursday; 10am–5pm Thursday)
028 9031 1092 (textphone, 9am–5pm weekdays)
Provides advice and information on Attendance allowance, Disability living allowance, Personal independence payments, Carer’s allowance and Carer’s credit.
More information
Last reviewed: May 2015
Last updated: January 2018
Next review due: May 2018
Reviewed by: Gary Vaux, Head of Money Advice Unit, Hertfordshire County Council and Gill Williams, Technical Adviser - Benefits, Independent Age
This information has also been reviewed by people affected by dementia.
To give feedback on this information, or for a list of sources, please contact [email protected]