Replacement (respite) care - useful organisations

Find the details of organisations that can give you more information and guidance on Replacement Care.

Useful organisations

Carer's Allowance Unit
0800 731 0297 
The Carer’s Allowance Unit deals with claims for Carer’s allowance and
handles enquiries about any change of circumstances or entitlement to
the benefit.

Care Quality Commission
0300 061 6161
[email protected]
The CQC regulates, inspects and reviews all adult social care services in
the public, private and voluntary sectors in England. You can search for
details of care homes on their website.

Carers Trust
0300 772 9600
[email protected]
Carers Trust works to improve support services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Carers UK
0808 808 7777 (helpline, Monday–Friday, 9am–6pm)
[email protected]
Carers UK provides information and advice about caring, alongside
practical and emotional support for carers.

On the GOV.UK website you can find information and services from the UK government, including information about paying for care. You can also use it to search for details of your local authority, including contact details.

Shared Lives
0151 227 3499
[email protected]
Shared Lives is the UK network for family-based and small-scale ways of
supporting adults through Shared Lives carers.

0808 802 2000 (helpline, 9am-5pm, Monday-Friday)
[email protected]
Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help.They also provide information on grants that may be able to support people to access help and support.

Review information

Last reviewed: July 2019
Next review due: July 2022

Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia.

Reviewed by: Dr Kritika Samsi, Fellow of NIHR’s School for Social Care Research, Research Fellow, Social Care Workforce Research Unit, King’s College London and Dr Laura Cole, Senior Research Associate, Health and Social Care Workforce Research Unit, King’s College London

This information has also been reviewed by people affected by dementia. A list of sources is available on request.

To give feedback on this information, or for a list of sources, please email [email protected]


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