Volunteer policies and guidance

Our policies

Travel and expenses policy - This sets out the principles around claiming for expenses. To submit any expenses, please ask your role manager for an expenses form.

Travel and expenses guidance - This gives more information on what expenses you can claim for. To submit any expenses, please ask your role manager for an expenses form.

Volunteer resolving concerns guidance - This details a) how to raise a concern as a volunteer and b) how role managers can raise any concerns with volunteers should the situation arise.

Speaking up – a simple overview of the different ways you can give feedback or raise a concern about your experience or something you have seen. 

Safeguarding for volunteers factsheet - A simple guide on what a safeguarding concern is and how to report any concerns.

Safeguarding adults policy and procedure - This policy outlines our commitment to adults at risk (a category of adults with care and support needs). 

Safeguarding children policy and procedure - This policy details our commitment to the safeguarding of children.

Professional boundaries guidance – Maintaining suitable professional boundaries is essential to our work supporting people affected by dementia. This policy outlines the standards and approach we expect from our people.

Information management policy - This policy outlines how everyone should handle information (including personal information) at the Society. 

Information security policy - This policy explains how you are expected to use our technologies, services and equipment. 

Information management standard - This gives the detail of how to manage data and information on a practical level. 

Whistleblowing policy - This policy provides guidance on how to raise concerns.

Counter fraud and theft policy - This policy exists to protect the Society from fraud and theft. The policy also protects our people by helping them to identify both offences, so that incidents can be addressed as soon as possible, hopefully before any irreversible damage has occurred.

Equity, diversity, inclusion and belonging (EDIB) policy - This policy explains what we’re doing, and what you need to do to play your part in making Alzheimer’s Society a place where everyone feels welcome, respected and valued. 

Health and safety policy - This policy covers the aims, commitment, and arrangements put in place by Alzheimer’s Society to ensure we meet our legal obligations and protect our people’s health, safety and wellbeing.

For any questions on these or any other policies or guidance, please contact your volunteer role manager.