Dementia Support Line
Controlled observation of people with dementia
This is one way of measuring the experience of people who have dementia. It takes place in laboratory conditions, and is often used to measure and improve digital user experience.
- Observation as a research method for people with dementia
- Dementia Care Mapping
- Observing people with dementia in their environments
- You are here: Controlled observation of people with dementia
Pros and cons:
Useful for:
- learning about the experience people with dementia, and their carers, have of using your website, phone app, or discussion forum, or products for use in health and care services.
- It's especially used for digital user experience. It is especially used when seeking quantitative data ("The number of people who...", "How many clicks...", "How long it took to...").
Downsides and risks: it requires specialist training and, usually, laboratory conditions.
Cost: May be expensive - it usually happens in a laboratory.
How to conduct controlled observation:
Article by The Interaction Design Foundation
Real-life example featured in this resource
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