Assessment for care and support in England

11. Other useful organisations

Age UK

Tavis House
1-6 Tavistock Square
London WC1H 9NA

0800 169 8787 (general enquiries)
0800 055 6112 (advice line)

Provides information and advice for older people in the UK.

Care Quality Commission

National Correspondence
Newcastle upon Tyne NE1 4WH

03000 616161

Regulates, inspects and reviews all adult social care services in the public, private and voluntary sectors in England.

Carers Trust

32-36 Loman Street
London SE1 0EH

0844 800 4361

Works to improve support, services and recognition for anyone living with the challenges of caring for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Carers UK

20 Great Dover Street
London SE1 4LX

0808 808 7777 (free carers’ line, Wednesday and Thursday 10am–12pm and 2pm–4pm) (online discussion forum)

Provides information and advice to carers about their rights and how to access support.

GOV.UK website (site to find your local council)

Local Government Ombudsman

PO Box 4771
Coventry CV4 0EH

0300 061 0614

Independent organisation that investigates complaints about councils and care providers and looks for a resolution.