Coronavirus: Join our campaign for support in society

Find out more about our campaign to make sure people with dementia have access to food, medication and essential services during the coronavirus pandemic.

Alzheimer’s Society has received reports of people with dementia having difficulty accessing food, being denied priority services, and having to break isolation to visit supermarkets and pharmacies, risking exposure.

We are working to ensure this vulnerable group is not forgotten on local or national registers by Government and in local authority support schemes.

Our campaign priorities

  • Ensuring that the food, medication and essential shopping needs of people affected by dementia and other vulnerable groups are being prioritised.
  • Calling for clarity from government on dementia being specifically included within the 'higher risk' group.
  • Campaigning for dementia to be included in the future Local Support System being developed by government and local authorities.
  • Calling for changes on priority systems within supermarkets and pharmacies that must be communicated and implemented to all staff.
  • Calling for all retailers to provide free local phone numbers for people to request delivery so they can securely pay for their shopping with equal access to those able to order online

Supermarket delivery slots

Alzheimer’s Society has received reports of people with dementia having difficulty accessing food, self-rationing food supplies, being denied priority service, and having to break isolation to visit supermarkets, risking exposure.

We are concerned that this potentially vulnerable group are being forgotten on local or national registers by government, potentially risking missing out on food deliveries or support schemes.

We are working alongside key partners including British Retail Consortium, Age UK, MS Society, Dementia UK and others calling on government and supermarkets, to unite to ensure people affected by dementia, along with other disabilities and vulnerabilities, are considered in priority systems being developed by government.

We have written to the Department of Food and Rural Affairs (DEFRA) to ask for clarity on:

  • Ensuring that the food and essential shopping needs of people affected by dementia and other vulnerable groups are being prioritised, alongside those in the extremely vulnerable category and others shielding.
  • Ensuring that dementia is included within the at risk category, so people with dementia are considered in the future Local Support System being developed by government and local authorities.
  • Making sure changes on priority systems are consistently communicated out to, and implemented in, all supermarkets and shops.
  • Ensuring retailers provide a free local phone number for people to request delivery so they can securely pay for their shopping with equal access to those able to order online

We have also had calls with DEFRA to discuss these asks in further detail, and are working with them to ensure they are enacted as soon as possible.

How you can help

In this changing, fast-moving environment, we want to make sure that our campaign reflects the needs of people affected by dementia at all times.

If you have experienced issues within your community related to the new Covid-19 guidelines and restrictions, we want to hear from you.

If you are concerned about someone accessing food or medication please refer them to their local authority. If they have difficulty getting a delivery slot, you can complete the NHS Volunteers scheme form to ask for groceries or medicine to be delivered at home.

Share your story

Help support our campaign by sharing your experiences of dementia during the coronavirus pandemic.

Email us

Read about our other coronavirus campaigns

  • Support in social care - campaigning for the Government to support our social care system, and those who rely on it.
  • Support in the NHS - campaigning for everyone with dementia to have access to critical care.
Dementia Connect support line
Our dementia advisers are here for you.
Think this page could be useful to someone? Share it: