Looking for information, support or advice about dementia? Our helpline is here for you on 0300 222 11 22.
‘"We are so lucky to be able to talk to people like you, giving clear answers in a very kind and gentle manner."
Maureen, a carer who called our Helpline
Please note, the Helpline will closed over Christmas as follows:
Sunday 24 December: Open 9am -1pm
Monday 25 December: Closed
Tuesday 26 December: Closed
Sunday 31 December: Open 9am - 1pm
Monday 1 January: Closed
We will be open as usual on all other days.
All calls are confidential. Calls to the Helpline cost no more than the national call rate. They count towards any inclusive minutes in a phone contract. This applies to mobiles, BT or other fixed lines or payphones.
Let us know when you call if English is not your first language as we can provide confidential interpreters in many languages.
If you have speech or hearing difficulties and have a textphone or an adapted computer, you can use Text Relay to call our Helpline on 18001 0300 222 1122.
Live Online Advice
We are available for online live conversation Monday to Friday 9am-12pm. Find out more.
Language translation service
For callers who do not have English as their language of choice we can arrange a simultaneous language translation service.
We can't offer you professional legal advice, but we can signpost you to organisations that may be able to. help.
Email us a question
Prefer to contact our advisers by email? Send in your question using this form and they’ll email you back.
Please note, these are our usual working hours. Very occasionally the Helpline may have to close during these times. If you need support urgently, please call one of these organisations. Helpline calls may be recorded or monitored to help with training and evaluation and improve our services. Alzheimer’s Society complies with the Data Protection Act (1998).
- Alzheimer's Society is supporting Join dementia research, an initiative to help anyone interested in dementia research to be matched to studies. Call the Helpline to find out more or for help with registration.