Advice and support for those affected by the Ukrainian crisis

This page has been set up in response to the crisis taking place in Ukraine. Here you can find an overview of resources and support for people who have been affected by the crisis, directly and indirectly. We will be adding to this page regularly.

One in every 70 people around the world is impacted by crisis and urgently needs humanitarian assistance and protection. People with a so-called ‘hidden’ disability like dementia can be left behind in receiving humanitarian assistance and protection if those responding do not ’see’ their condition.
On this page, you can find an overview of resources and tools for people affected directly by the conflict, as well as the organisations who are currently providing relief on the ground.
Please note that this page has been developed in response to evolving events and that some of the information on this page may change or not necessarily cover every consideration that needs addressing.
We are in regular contact with Nezabutni (Unforgettable), an Alzheimer and dementia association based in Ukraine (joining our Membership Development Programme this year). If you would like to donate to their crisis response work please click here.
If you believe there is a resource, tool or piece of information that belongs on this page, please email our Digital Lead Robbie Appleton-Sas.
Helplines
  • Tell Me: Online helpline platform with over 400 Ukrainian specialists (Office of the President of Ukraine with the Ministry of Health and MH4U): Ukrainian, Russian
Resources for those based in Ukraine and affected areas in the region
  • Advice cards for carers, people living with dementia, humanitarian agencies, communities and local agencies during times of crisis (ADI): English, Ukrainian
  • Advice for people with disabilities in case of emergency (Kyiv City Council): Ukrainian
  • Resources for emergency preparedness, planning and evacuation (Ukrainian People with Disabilities in Crisis): English, Ukrainian 
  • Doing what matters in times of stress (WHO): English, Ukrainian, Russian, Romanian, Lithuanian
  • Communicating with a person who is living with dementia for family carers (DemTalk): English 
  • Supporting older people in Ukraine crisis (HelpAge): English
  • Helping a person with dementia cope with distress (DementiaUK): English
  • How can you support your child during a bombing? Tip sheet (Child Protection): English, Ukrainian, Russian  
  • Humanitarian crises and emergency situations involving older people: The Ukraine Crisis (GP-Older-COVID): English, Ukrainian, Russian, Polish
Resources for humanitarian and relief workers on the ground
  • Forgotten in a crisis: Addressing dementia in humanitarian response (ADI): English
  • Forgotten in a crisis: Addressing dementia in a humanitarian response – summary sheet (ADI): English
  • Advice cards for carers, people living with dementia, humanitarian agencies, communities and local agencies during times of crisis (ADI): English, Ukrainian
  • Psychological first aid: Guide for field workers (WHO, War Trauma Foundation and World Vision): English, Ukrainian, Russian, Romanian, Lithuanian
  • Inter-Agency Standing Committee (IASC) Guidelines on mental health and psychosocial support in emergency settings: English, Ukrainian, Russian
  • IASC Guidelines on mental health and psychosocial support in emergency settings: Checklist for field use: English, Ukrainian
  • Psychological first aid: Facilitator’s manual for orienting field workers (WHO, War Trauma Foundation and World Vision): English, Ukrainian
  • mhGAP Humanitarian Intervention Guide (mhGAP-HIG): Clinical management of mental, neurological and substance use conditions in humanitarian emergencies: English, Ukrainian, Russian
  • Communicating with a person who is living with dementia for social carers and health care professionals (DemTalk): English
  • Working with older persons in forced displacement (UNHRC and HelpAge International): English
Donate
  • Turbota pro Litnih v Ukraini (Age Concern Ukraine): A not-for-profit, non-governmental voluntary organisation providing help for older people
  • Right to Protection: A not-for profit organisation dedicated to protecting refugees who find themselves in Ukraine due to dire circumstances
  • Polish Humanitarian Action: Providing humanitarian aid, including food and other forms of support, to people in need on the Ukrainian/Polish border
  • Nova Ukraine: Providing aid on the ground through frontline volunteers who are helping to provide emergency resources to citizens and refugees left behind
  • Ukrainian Red Cross: Currently supporting people in Ukraine through evacuation assistance, as well as providing shelter, food and basic necessities  
  • Disaster Emergency Committee: Providing emergency essentials, blankets and medicine through its charities in Ukraine and neighbouring countries
  • The International Rescue Committee: Organisation that provides cash assistance, medical treatment and more to those fleeing countries in crisis. Currently on the ground in Poland and Ukraine
  • International Red Cross and Red Crescent Movement Appeal: The International Committee of the Red Cross (ICRC) and International Federation of the Red Cross and Red Crescent Societies (IFRC) are appealing for 250 million Swiss francs for work in Ukraine and neighbouring countries 
Forgotten in a Crisis: Addressing dementia in humanitarian response
Advice for carers, humanitarian agencies, local communities and agencies and people living with dementia, during times of crisis can be found below. This advice has been shaped from our Forgotten in a Crisis report.

Advice for carers, people living with dementia and more

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