Households living with dementia spend £10.7bn per year. 62% of people affected by dementia would like banks and shops to be more understanding and 23% of people with dementia have had to give up shopping since their diagnosis. Sign up for our training to ensure your staff and managers have the knowledge and skills to engage effectively with people who have dementia. All courses are designed to meet the outcomes you require and will help your organisation to become dementia friendly. Prices start at £695 per day for up to 16 people.
Understanding your customers with dementia
It pays to be dementia friendly - identify vulnerable customers and understand their needs.
Supporting people with dementia on the phone
Build your skills and confidence to effectively communicate with people who have communication difficulties.
Step inside dementia - train the trainer
Feel confident in delivering the 'Step Inside' programme to staff in your organisation.
Supporting customers with dementia and other cognitive difficulties
Recognise vulnerabilities, communicate appropriately and provide support to people with dementia.
Helping protect against developing dementia
Help your staff understand and reduce the risks of developing dementia.