8. Useful organisations
Wales - Age Cymru
Northern Ireland - Age NI
Provides information and advice for older people in the UK. Age UK has been created by the merger of Age Concern and Help the Aged.
Care and Social Services Inspectorate Wales (CSSIW)
Care Quality Commission (CQC)
Regulates, inspects and reviews all adult social care services in the public, private and voluntary sectors in England. Formerly the Commission for Social Care Inspection (CSCI).
Citizens Advice Bureau (CAB)
Your local CAB can provide information and advice in confidence or point you in the right direction. To find your nearest CAB look in the phone book, ask at your local library or look on the citizens advice website (above). Opening times vary.
A national charity providing advice and support to older people and their families. They offer regular phone calls and visits to older people, as well as free, impartial information and advice on the issues that matter: care and support, money and benefits, health and mobility.
Elderly Accommodation Counsel
Charity that aims to help older people make informed choices about meeting their housing and care needs.
Commerical consultancy company offering independent expert advice on housing and care options for individuals and organisations.
Regulation and Quality Improvement Authority (RQIA)
Independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland.
Relatives and Residents Association
Advises relatives and close friends of people in care homes on a range of topics, from how to get an assessment to what to do when problems occur in a home.