4. Eligibility criteria
This box summarises the three main criteria (conditions) that someone must meet to be eligible for local authority funded care or support.
1. The person's needs are due to a physical or mental impairment or illness (this includes dementia).
2. Due to the person's dementia (or other illness) the person is unable to do any two of the items listed; or if they don't have assistance will put themselves in pain, distress, anxiety or danger (or someone else in danger); or it takes significantly longer without assistance to:
a) manage and maintain their nutrition - for example, have access to food and drink and be able to prepare and eat or drink it
b) maintain their personal hygiene - for example, be able to wash themselves and wash their own clothes
c) manage their own toilet needs - for example, be able to access and use the toilet
d) be appropriately clothed - for example, be able to dress themselves appropriately for the weather or to maintain health
e) safely make use of their home - for example, move around (including steps and stairs), access the bathroom, use the kitchen safely and access the property safely
f) maintain a habitable home environment - for example, be able to sufficiently clean their home and maintain amenities such as water, electricity and gas
g) develop and maintain family or other personal relationships - for example, avoiding becoming isolated
h) access and engage in work, training, education or volunteering - for example, be able to partake in these activities, taking into account physical access and support to participate
i) make use of necessary facilities or services in the local community including public transport and recreational facilities and services - for example, public transport, shops or other services
j) carry out any caring responsibilities they may have.
3. Due to not being able to do at least two of the above there is, or is likely to be, a significant impact on the person's wellbeing.
If someone is told that they do not have eligible care needs and they believe they do, they will need to put in a complaint (see Complaints). They should outline why they believe their needs do meet the criteria.