Living alone

13. Other useful organisations

Age UK

Tavis House
1–6 Tavistock Square
London WC1H 9NA

0800 169 6565 (advice line, 8am–7pm every day)

Age Cymru

Tŷ John Pathy
13/14 Neptune Court
Vanguard Way
Cardiff CF24 5PJ

08000 223 444 (advice line, 9am–5pm weekdays)

Age NI

3 Lower Crescent
Belfast BT7 1NR

0808 808 7575 (advice line, 9am–5pm weekdays)

Aims to improve later life for everyone through information and advice, services, campaigns, products, training and research.

Citizens Advice

Offers free, confidential, impartial and independent advice to help people resolve problems with debt, benefits, employment, housing and discrimination.

Dementia Action Alliance

Various locations

An alliance of organisations across England that works to improve health and social care outcomes for people with dementia, including work on dementia-friendly communities.

Disabled Living Foundation

Unit 1, 34 Chatfield Road
London SW11 3SE

0300 999 0004 (helpline, 10am–4pm Tuesday, Wednesday and Thursday)

National organisation providing practical advice and information on equipment and technology than can help people with dementia to live more independently.

Elderly Accommodation Counsel

3rd Floor
89 Albert Embankment
London SE1 7TP

0800 377 7070 (advice line, 9am–5pm weekdays)

Charity that aims to help older people make informed choices about their housing and care needs.


MedicAlert House
327 Upper Fourth Street
Milton Keynes MK9 1EH

01908 951045

Scheme that sells jewellery engraved with a code that links to a person’s medical records. It allows health professionals to get a person’s history in an emergency.

Message in a Bottle

Message in a Bottle is a free scheme run by Lions Club International. They provide free bottles that you keep in your fridge with your medical information inside, in case of an emergency. For more contact your local Lions Club through the website.

The Silver Line

19-23 Featherstone Street
London EC1Y 8SL

0800 4 70 80 90 (helpline, 24 hour)

Provides a 24-hour helpline for older people across the UK. Also provides telephone and letter friendship schemes.

Shared Lives Plus

G04 The Cotton Exchange
Old Hall Street
Liverpool L3 9JR

0151 227 3499

A UK network of carers and support workers involved in lots of small projects to help adults across the country.

UK Homecare Association

Sutton Business Centre
Restmoor Way
Wallington SM6 7AH

020 8661 8188

Professional association of homecare providers from the independent, voluntary, not-for-profit and statutory sectors.