Benefits for people affected by dementia - useful resources
Find out more about organisations that can give further information and support on benefits for people affected by dementia.
- Benefits for people affected by dementia
- How to claim benefits
- Disability and mobility benefits
- Carer's allowance
- Benefits for people of working age
- Help for people on a low income
- Help with housing costs
- Help with NHS costs
- Retirement benefits
- You are here: Benefits for people affected by dementia - useful resources
Benefits for people affected by dementia
0800 055 6112 (advice line, 8am–7pm)
www.ageuk.org.uk/contact-us/information-and-advice (contact form)
Wales – Age Cymru
Northern Ireland – Age NI
Age UK, Age Cymru and Age NI provide information and advice for older people in the UK.
Benefit Enquiry Line (Northern Ireland)
0800 232 1271 (helpline, 9am–5pm Monday–Friday, 10am–5pm Thursday)
The Benefit Enquiry Line provides advice and information on Attendance allowance, Disability living allowance, Personal independence payments, Carer’s allowance and Carer’s credit.
Carers UK provides information and advice for carers about their rights and how to access support. For example, see Carers UK’s factsheet about carers’ assessments.
Your local Citizens Advice can give you information and advice in confidence or point you in the right direction. To find your nearest branch look in the phone book, ask at your local library or look on the website. Opening times vary.
Disability Rights UK
0330 995 0400 (general enquiries line)
Disability Rights UK is an organisation of disabled people working for equal participation for all.
Disability Service Centre
This page lists contact numbers where you can get advice or information about a claim you’ve already made for Disability living allowance, Attendance allowance or Personal independence payment.
GOV.UK is the website for information and services from the UK government, including information about paying for care.
NHS Help with health costs
The NHS website provides information on how you can get help with health costs, including the different phone numbers you can call.
Phone lines on specific benefits
Attendance Allowance (also for DLA claimants who are 65+)
0800 731 0122 (9.30am–3.30pm Monday–Friday)
Disability Living Allowance (DLA)
Pension Credit claim line
0800 99 1234 (8am–6pm Monday–Friday)
Pension Service for State pension
Personal Independence Payment (PIP)
For enquiries – 0800 121 4433 (9am–5pm Monday–Friday)
For new claims – 0800 917 2222 (8am–5pm Monday–Friday)
For enquiries in Northern Ireland – 0800 587 0932 (10am–4pm Monday–Friday)
For new claims in Northern Ireland – 0800 012 1573 (9am–4pm Monday–Friday)
Winter Fuel Payments
Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services. It also has a benefits calculator.
Last reviewed: January 2019
Next review due: January 2022
Our information is based on evidence and need, and is regularly updated using quality-controlled processes. It is reviewed by experts in health and social care and people affected by dementia.
Reviewed by: Gary Vaux, Head of Unit, Money Advice Unit, Hertfordshire County Council
This information has also been reviewed by people affected by dementia.
To give feedback on this information, or for a list of sources, please contact [email protected]