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Assessment for care and support in Wales - more resources

Other organisations that may be helpful when thinking about an assessment for care and support in Wales.

Useful organisations 

Age Cymru

Tŷ John Pathy
13/14 Neptune Court
Vanguard Way
Cardiff CF24 5PJ

08000 223 444
[email protected]

Provides information and advice for older people in Wales.

Citizens Advice Bureau (CAB)

Various locations

Your local CAB can provide information and advice in confidence or point you to further sources of support. Trained CAB advisers can offer information on benefits in a way that is easy to understand. To find your nearest CAB, look in the phone book, ask at your local library or look on the website. Opening times vary.

Care and Social Services Inspectorate for Wales

Welsh Government Office
Rhydycar Business Park
Merthyr Tydfil CF48 1UZ

0300 7900 126
[email protected]

Regulates, inspects and reviews all adult social care services in Wales.

Carers Trust Wales

3rd Floor, 33-35 Cathedral Road
Cardiff CF11 9HB

02920 090087
[email protected]

Works to improve support, services and recognition for anyone living with the challenges of caring for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Carers UK

20 Great Dover Street
London SE1 4LX

0808 808 7777 (free carers' line, 10am-4pm Monday-Friday)
[email protected] (online discussion forum)

Provides information and advice to carers about their rights and how to access support.

Public Services Ombudsman for Wales

1 Ffordd yr Hen Gae
Pencoed CF35 5LJ

0300 790 0203

Independent organisation that investigates complaints about public services and independent care providers and looks for a resolution.

More information and resources

Last reviewed: May 2016

Next review due: May 2019

Reviewed by: Claire Davis, Partner, Howells Solicitors; member of Solicitors for the Elderly and Alison Tarrant, PhD Researcher, Cardiff Law School, Cardiff University

This information has been reviewed by people affected by dementia. A list of sources is available on request.

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