Dementia Connect Online Directory Privacy Policy

Read more about the Dementia Connect Online Directory privacy policy.

The information you have submitted, including your personal and business information will be held by Alzheimer’s Society so we can access your information for signposting and to contact you about your services or the activities of your organisation. 

Alzheimer’s Society takes care to ensure the security of your information in use, storage and transmission and that it is only accessed by verified persons who have the necessary authority. All of our people who have access to your personal information are obliged to respect the confidentiality of this information and we deliver training to make sure this happens. 

Alzheimer’s Society uses your information under the lawful basis of Legitimate Interest. Your information is held in our internal database and the servers for our internal database and the Dementia Connect Portal are held in the European Economic Area. Should you leave the organisation you work for please contact us and we will make your record inactive. Information about your organisation will be maintained for statistical and auditing purposes.

Further rights

If, at any time, you want to:
•    See what information we hold on you 
•    Receive a portable copy of your information
•    Ask for corrections to be made 
•    Ask us to stop using your information in any way.

Please do contact us and we’ll do our best to respect your wishes.

How to contact us

If you have any questions about how we are using your information then you can contact us as follows:

•    By phone to 020 7423 1043
•    In writing to Dementia Connect, Alzheimer’s Society, 43-44 Crutched Friars, London, EC3N 2AE
•    Or by email to [email protected]

There is also an online form for general enquiries.

If you wish to receive a copy of your personal information or ask us to correct the information we hold about you or to stop using your information then please contact the Information Governance Team at:

Alzheimer's Society
43-44 Crutched Friars

Or send an email to: [email protected]


If you are unhappy with how we are processing your information please contact us using the details outlined above. If you are still unhappy after receiving our response, you can raise your concern with the team or the Information Commissioner’s Office