Dementia Connect

Dementia Connect

Dementia Connect

If you need dementia support, we're here for you.

We know dementia affects everyone differently.  So whether you, a loved one, a friend or neighbour is affected by dementia, we're here to support you. 

Dementia Connect, Alzheimer's Society's personalised support service, means you're only one click or call away from the dementia support you need.

It’s free, easy to access, and puts you in touch with the right support, from local help to phone and online advice. Helping make things easier.  

If you need specific coronavirus support and advice, please visit our coronavirus (COVID-19) support pages.

Dementia support for you

Find relevant information and advice, or request a call from our dementia advisers for further help. 

Get support

Alzheimer’s Society’s dementia advisers can support you directly by phone or face to face, as well as connect you to a range of local services.

Here are a few examples of the support Dementia Connect provides:

•    Connecting you to local support groups. 
•    Help to understand dementia and coping techniques.
•    Advice on Lasting Power of Attorney.

Choose from the options below to find out more about our phone, online and face to face support. 

Our dementia advisers are available on the phone to give you the support you need. 

Call us for support on 0333 150 3456

Or, if you speak Welsh, you can call our Welsh-speaking support line on 03300 947 400

You’ll be offered regular calls so we can keep in touch, to find out how you are and offer support and advice when things change. 

Support line opening hours

Monday – Wednesday 9:00am – 8:00pm 
Thursday – Friday: 9:00am – 5:00pm
Saturday – Sunday: 10:00am – 4:00pm

'The dementia adviser was lovely and full of information. Without Alzheimer’s Society and the dementia adviser we’d have nothing. She is a major networker and knows everything and everyone local, I feel in charge and empowered. I have a back-up.' - Katherine, 60, South Wales

Online support is available round the clock through our website.

Answer a few simple questions about yourself, or the person you want to help, to get relevant information and advice. 

If you need further support, you can request a call from our dementia advisers, who should be in touch with you within a week. 

Our online support also includes  Talking Point, our online community where you can connect with others in a similar situation, and our dementia directory where you can search for local services.

Our local dementia advisers can go out and meet you in your community to offer further support, practical advice and information.

We can also connect you with other face to face services in your area.

As Dementia Connect is new, parts of the service may not be available in your area just yet. 

If you need dementia support - we’re here for you

Find relevant information and advice or request a call back with our online support. 

You can also get support by contacting us directly by phone or email

Online support