Conference FAQs

Get details about the Alzheimer's Society Annual Conference 2019, including the address, cost, and how to pay.

Address details and travel 

Where and when?

The Alzheimer’s Society Annual Conference 2019 will take place on Tuesday 21 and Wednesday 22 May at The Kia Oval, London.

What is the address? 

The Kia Oval is located at Surrey County Cricket Club, Kennington, London, SE11 5SS. 

Telephone: 0203 946 0100

The nearest underground station is Oval on the Northern Line, which is just 100 meters from the venue. 

Vauxhall tube station on the Victoria line is a 10 minute walk away and is also served by national rail connections to Waterloo Station.

Bus - Route numbers 36, 185 and 436 stop outside the ground. The following buses set down within a 5-minute walk of the ground: 3, 59, 109, 133, 159, 333.
Please visit to plan your journey in London.

Who will be attending?

We will be inviting leaders in health, social care, government, policy and research. Members of our funded research community will be in attendance, as will our Research Network Volunteers.   


How much does it cost?

The cost of the conference varies depending on the sector you work in. Please note we do not charge VAT on conference admission.

View the list of conference costs. 

Please note people with dementia are able to register a carer to attend free of charge.

When does the early bird rate apply?

Early bird rates will apply from early January to Thursday 28 February.

Do you offer discounts for group bookings?

10 per cent discount for 3-4 people.
15 per cent discount for 5 people and above.
The discount will be automatically applied to your booking.

Do you offer student discounts?

Students receive 50% off if they are in full-time education. Students will be required to show a valid student card on arrival at the conference. 

Why are you charging people with dementia and carers?

At Alzheimer’s Society Annual Conference 2019 we will charge people affected by dementia a reduced registration fee of £75 per day. Charging for people affected by dementia (PABD) is in line with key dementia conferences (ADI, Dementia Congress). The conference aims to influence key members of the health and social care and local and national government and to bring together and promote Alzheimer’s Society’s funded research community. The registration fee is designed to dissuade lay persons and members of the general public not in the target audience from attending, in order to maintain achievement of these aims.

We have assigned the reduced fee of £75 per day to PABD as this will cover the basic costs associated with a delegate attending the conference. This is primarily the per person cost Alzheimer’s Society is liable to cover for each delegate.  Our Annual Conference takes place in London to ensure we can welcome members of national government and is such is a costly endeavor for the Society. We are required therefore to ensure we recoup costs in every way possible. Other income sources include sponsorship of the event, exhibition fees and ticket sales.  

People with dementia will be able to bring a carer to the conference at no additional cost.

Which sector do I fall into?

Voluntary sector - Third sector, charities, not-for-profits, Small Medium Enterprises, Community Interest Companies

Public sector - NHS, local government, central government, universities, councils and other public sector organisations.

Private sector - Commercial and profit-making organisations.

How can I register for the conference?

You will need to register online via our registration system; please click on the link on the conference webpages and this will take you through the necessary steps for payment and to complete registration for a delegate place. Registration will open in early January.

How do I pay for my place at the conference?

When placing your booking you can either pay by credit or debit card (Visa and MasterCard only) via the booking system or cheque.
If you wish to pay by credit card at a later date you can do so by clicking the link in your confirmation email. You will be directed to your conference booking and will be able to Submit Payment once you login to your booking.

Can I pay by invoice?

Time taken to invoice and chase the invoice payments is a great cost to the Society so therefore only those with exceptional circumstances can request BACS details by emailing [email protected].  

How do I pay by cheque?

To pay by cheque select the ‘Cheque’ option on the payment page. Please send your cheque and invoice together to Alzheimer’s Society, 43-44 Crutched Friars, London, EC3N 2AE.  Please ensure you enclose a note which has your full name and that the cheque is for Alzheimer's Society Annual conference.

How and when do I receive my confirmation once I have registered?

You will receive an email confirmation once you have completed your registration. You will not be able to attend the conference unless payment is made.

Is there a deadline for payment?

Yes, the deadline for BACS transfer is three working days prior to the conference. Funds must be cleared by Friday 17 May.


If you would like to cancel your place click the link in your confirmation email to unregister yourself from the conference via our booking system.

Cancellations received up to and including 24 April will be eligible for a full refund. 

After this date we will refund 50% of the original booking fee up to and including 7 May.

Cancellations received after 7 May 2019 will not receive a refund.

Can I amend my booking after completion?

Yes, use the link in your email to login to your booking. Click ‘Modify’ to amend your booking. You can submit payment, amend your session choices and change answers to the registration questions. The deadline for amending bookings is Tuesday 7 May.

I am a speaker at one of the sessions, can I bring someone else along free of charge to speak with me?

Unfortunately, only one place per speaker is complimentary, other places can be purchased at a discount, please see your speaker briefing for more details on this.

I can’t attend, can I appoint a colleague to attend in my place?

Yes, use the link in your email to login to your booking. Click ‘Substitute Registrant’ and enter the details of the person who will attend in your place. The deadline for substitutions is Tuesday 7 May.

The programme

How do I book for sessions?

We will be using a booking system which will allow attendees to pre-book sessions at the conference. You will be asked to select your sessions when booking your place at the conference. 

Will I be able to get a copy of presentations?

We will aim to get a copy of presentations from each speaker to be available after the event. These will be found on our webpages but as this is at the discretion of the speaker we cannot guarantee all will be available.

I want to present a poster, how can I apply?

Applications to present posters have now closed. 

I wish to submit an abstract, how can I apply?

Our abstract submissions have now closed and all presenters have been contacted.

Can I see a delegate list before the event? 

No, delegate lists will not be available. We will include delegate information on our conference App but due to data protection legislation, we have opted not to distribute paper copies of delegate lists.

Can I see a list of exhibitors attending the conference?

Once our exhibitors are confirmed they will be detailed on our conference webpage.

Can I exhibit and/or sponsor at the conference?

For all exhibition enquiries and opportunities please go to our webpage or contact [email protected]

On the day

I have hearing problems, can you help?

The venue has a hearing loop in the main conference room (plenary); please ensure you indicate you require this when registering for the event and we will accommodate you on the day.

Is there a dress code for the conference?

The dress code for the conference will be smart/casual

What are the start and finish times of the event?

Day one of the conference (Tuesday 21 May) will start at 9.00am for registration, exhibition and refreshments. Day one's programme will finish at 5:30pm.

Day two of the conference (Wednesday 22 May) will start at 9.00am for registration, exhibition and refreshments. Day two's programme will finish at 5.20pm.

Is lunch included? 

Yes, lunch and refreshments will be served at the appropriate times.

Is there a drinks reception/dinner at the conference which I can attend? 

Yes, there will be a drinks reception at 5pm on Tuesday 21 May for day one delegates to attend.

A dinner will be held for our research community and can only be booked by delegates from that group. If you wish to attend the dinner you can book your place(s) when booking onto the conference through our booking system. 

Is there a cloakroom at The Kia Oval?

Yes, there is a cloakroom upon arrival at the conference.

Will there be a quiet room during the conference?

Yes, there will be a quiet room to use which will be clearly signposted. Delegates will be advised the location of the quiet room on arrival at the conference.

Is Wi-fi available at the conference?

Yes, you will be given the wi-fi network and access password on arrival. 

Is there wheelchair access at The Kia Oval?

Yes, there is wheelchair access and a lift available to all floors. 

Is there parking at The Kia Oval?

The venue has very limited parking on site and space can only be made available in exceptional circumstances. If you require a space please contact [email protected] 

Contact us

If you have queries about any part of the conference please email our team at [email protected] or alternatively call us on 0300 333 0804.

Think this page could be useful to someone? Share it:

Further reading