Exciting developments for the National Dementia Helpline

New opening hours

Alzheimer's Society National Dementia Helpline is now open at weekends between 10am and 4pm.

The Helpline weekday opening hours are now 9am-5pm, Monday to Friday.

New number

We have moved to a new national helpline number - 0300 222 11 22.

Calls to 03 numbers cost no more than the national call rate and must also count towards any inclusive minutes in a phone contract. This rule applies to calls from any type of line including mobile, BT, other fixed line or payphone.

Megan Cruise, Advice Service Manager says:

'We are now making the National Dementia Helpline even more accessible by opening at weekends and having a new number. Now people can access the same level of information and support 7 days a week. The new number also means that the cost of calling the Helpline is lower. These are very exciting developments for this service.'