Alzheimer's Society
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0300 222 1122

If you have concerns about Alzheimer's disease or about any other form of dementia, Alzheimer's Society National Dementia Helpline 0300 222 1122 can provide information, support, guidance and signposting to other appropriate organisations.

  • The Helpline is usually open from 9am to 5pm Monday to Friday and Saturday and Sunday 10am - 4pm.
  • The service may be closed occasionally during these times for operational reasons or because of staff shortage.
  • Callers speak to trained Helpline Advisers.
  • *Christmas closure dates* The helpline will be closed between 25 - 28 December, and on 1 January.  

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  • Alzheimer's Society is supporting Join dementia research, an initiative to help anyone interested in dementia research to be matched to studies. Call the Helpline to find out more or for help with registration.



Please note

Helpline calls may be recorded or monitored for training and evaluation purposes.

The Society's policy on confidentiality is in accordance with the Data Protection Act (1998).

If you are looking for information about claiming back care home fees, please refer to the download 'When does the NHS Pay for Care' for further information.

Calls to the Helpline cost no more than the national call rate and must also count towards any inclusive minutes in a phone contract. This rule applies to calls from any type of line including mobile, BT, other fixed line or payphone.


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